CreditMantri — dispute raised against credit card issues

Address:	Thiruvananthapuram, Kerala, 695004
Website:	secure.creditmantri.com/r/dashboard/#cis

I got calls from Credit Mantri multiple times as they said they will help to clear the issues with my axis credit card. I was having only 12000 rs outstanding. After I raised a dispute with credit mantri I got a message saying my outstanding is 32000? which is 2 times more than my actual outstanding? Also I got a warning message also from the bank after ages regarding this. So are you helping me or the bank? I have the message from the bank attached saying its 12000 and after credit mantri contact the bank how come it became 32000? Also the bank says only 12000 in the messages(screenshot attached). The person who called me wanted me to pay it asap on the call itself even though I tried not to. His name was Vipul.. I want a complete refund of what I paid, you are just fake I understood that. He promised me that one person will be assigned for me to clear all the issues and will be contacting me, none contacted after I completed the payment. There was a number provided in the email and it was custcare number where i never got connected. I want an explanation for this asap or else I know what to do as I have the proofs, emails. messages, recording etc from creditmantri.