CreditMantri — Fake promise & no response of fake information

I paid 3k and took subscription to clear the negitive impact accounts affecting my cibil, and I closed all the loans before taking subscription even though Im sending the proofs and settlement mails, there asking extra money behalf of lenders but lenders gave me clearance like settlement offer mail and all
They promised me that they settle the things between me and my lender but there are failing to do so if they can’t do it u want my amount back ASAP