[Resolved]  CreditMantri — I want my money back as they took my money and didnt help in any kind

Address:Door No.3, Block B, No.147, 2nd Floor, Workeasy Space Solutions, RK Swamy Centre, Hansa Building, Pathari Road, Thousand Lights, Chennai - 600006
Website:credit mantri

I have my icici credit card issue, which i thought to get in touch with credit mantri seeking settlement emi payment every month as i couldnt pay it at once, so on 6th july i got in touch with credit mantri on their app, i paid 1199, to get my issue resolved its been 3 months they have not provided any kind of help and took my money, after sending them so many emails about the update, they sent me email saying we have resolve the issue and you have to pay it at once, which i am going to do, if could pay it at once why would i ask for help, they took my money and didnt resolve my issue, last month a lady called me after registering complaint saying i will do something and get in touch in 10 days, its been again 1month and no response yet, i dont anything now i want my money back. its so stressing dealing with them as they dont have any number or chat team, They are scammers, taking hard earn money and not doing anything on their part. I WANT MY MONEY BACK!
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Nov 8, 2022
Complaint marked as Resolved 
CreditMantri customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2022
CreditMantri Customer Care's response
We really appreciate you bringing this to our attention. We would like to address your concern and hence would need further information. We request you to write to us on [protected]@creditmantri.com from your registered email id. You can be rest assured that we will resolve this. Looking forward to hear from you. Regards, Team CreditMantri.
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