CreditMantri — My DMI Negative Account

Its been more than 04 weeks I have paid for resolution for my negative account but still there is no any response till date its not good it all there thought you get the payment not taking any action about my negative account only getting reply that we have forwarded to account department its been more than 04 weeks you have forwarded my file to account department but still Didnt get any resolution kindly cheek and do the needful