CreditMantri — Not providing repayment option after emailing them so many times

Address:

Chennai

I have not paid my credit card bill due to financial issues. As bill was increasing every month, i thought i will connect with credit mantri to get best repayment option. i paid 1199 to credit mantri via app to resolve my problem, its been almost 2 months and yesterday i received an email from credit mantri stating i would have to pay entire amount which is not possible. I Have been emailing and trying to reach via need help option. They are copy pasting things again and again. Its frustrating because they just play via email, they dont have any customer service number to reach, They took my money and not been of any help.