[Resolved]  CreditMantri — Product based cheating

Hello,

This is Sirajuddin SN from chennai who got the request from creditmantri executive (Parvathi R) stating your CIBIL is getting impact due to 1 HDFC Credit Card settlement in past and you to clear the balance amount which will be discounted 10% on the total outstanding of the settlement card and balance amount will be converted into your convenient EMI's and to resolve this you need to subscribe creditmantri. Based on her words I subscribed and waited for the best offer from your end.

Today Morning i am getting one shocking email asking for payment EMI option mentioning the total outstanding of the HDFC Credit Card amount, i am completely shocked the reply given the call by executor when i was saying the above information that credit card, we never provide the 10% discount and you need to pay all the amount into EMI which is completely not acceptable.

I already know the outstanding balance of HDFC Credit Card and they are also ready to convert this to EMI to resolve it from the bank side itself. Why do I have to come to creditmantri? based on the information that is given by Parvathi I subscribe and wait for the best resolution. This is completely a trap instead of getting the customer to subscribe to you people telling the fake information and asking customers to pay the subscription and giving surprises after paying the money.

Before I take this to grievance or consumer court, I need this to be resolved as said by Parvathi R, I need my HDFC credit card to be discounted 10% on the total outstanding and convert the rest of the amount into EMI. I do not have much time also to resolve this issue, hence request you to immediately take the action and do in favor of me.

CUSTOMER SERVICE IS COMPLETELY NONSENSE THE WAY THEY RESPONSE IT CLEARLY SHOWS THEY ARE NOT HAVING ANY TRAIN CUSTOMER SERVICE AGENTS TO HANDLY CUSTOMERS VERY UN PROFESSIONAL.

Regards,
Sirajuddin SN