Crizal — Crizal sapphire 360 lens seems to be fake

I had ordered crizal sapphire 360° lens but optician didn't provided any authenticity card and no fogid is mentioned on lens. Upon enquiring he said that authenticity card and fogid doesn't comes for sapphire 360° as being low cost lens from company. Please confirm if my lens are genuine or fake.
Was this information helpful?
No (0)
Yes (0)
Crizal customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Richa,

Thanks for reaching out to Essilor.

We would request you to mail us the invoice copy received while purchase to cross verify at our end.

Our Mail Id is [protected]@essilorindia.com

Warm Regards,
Team Essilor

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Crizal
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    171
    Pending
    23
    Resolved
    87
    Crizal Phone
    +91 80 4092 1801
    +91 80 4092 1800
    Crizal Address
    #71/1,Brigade Plaza, 6th Floor,S.C Road, Anand Rao Circle, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all Crizal contact information