Crizal — Spot ,scratched and blurry vision

Hi
Please note that I have purchased my crizal prevencia lens from SUPREME OPTICS on 12 Auguest 2023.

However on month of jan and Feb I have found Some spot and scartches and blur vision in my spectacles.

I visited to my optician it is SUPREME OPTICS located in mumbai kalbadevi., and I explained my issue.Before heared my issue he judge me that I use my spectacles with rough use or improper handling.

Than I raised my issue on crizal via mail., and I submitted my lenses to optician.

Optician said your lense sent to bangalore for checking purpose.

After that already 3 4 days passed no response received from SUPREME OPTICS., even they not bothered for my issue and I continue communicate to crizal via mail and call to optician.

I have not received any proper resolution from both side .

After that I have received mail from crizal with below quoted message
Quote
We recommend for the subsequent requirement kindly get in touch with your optician.
Unquote

Than I approaches to optician they said
Quote
I am not help you in that
You can fight with Essilor
And I will give you 50pct off for new one
Unquote

Again I have not received proper resolution
Crizal and optician both not give me proper meaningful justification.

Now request you to kindly attention in my issue and resolved it asap.

Note:purchase date 12/08/2023
Complaint date 07/02/2024

Thanking to you

Your prompt action would be highly appreciated.

Regards
Bhavesh