I had purchased 1 pair of crizal lenses spectacle from Aravind Eye Hospital, Tiruneveli, Tamil Nadu (Lakshmi Eye Care Support Services
vide their Bill 20623 (order No. 20213) dated 23.08.2022. (Ref No. M20213/C)/
The coating on the lenses have came out/peeled off, (more than 50% area) on both the lenses. I called Aravind Eye Hospital and complained, They said it is more than 1 years and does not cover under Guarantee. It is only 15 months and coat peeling off is not good for World renowned reputed company like Essilor/Crizal by discounting a mere 3 months in order to cover under warranty and resolve my case.
I request for replacement of the lenses.
T Venugopala Pillai, Venu Bhavan, 43, Anchalumood Nalanda Nagar, Anchalumood, Perinad PO, Kollam, Kerala - 691 601 Was this information helpful? |
Thanks for reaching out to Essilor.
This is further to your query. We would request to kindly check with your optician on this issue. In parallel please also mail us the authenticity card received while purchase to cross verify at our end.
Warm Regards,
Team Essilor