Crocs India Complaints & Reviews

I purchased this product October 2021

I BROUGHT A Croc shoe on 11/06/2021 and used it for 2months. After that I left for oversee work. I came back in August 2022 and noticed that the crocs was broken and worn( Attached picture) . when I enquired-with the shop I purchased he told me that I cannot keep it without wearing it and gave me a customer care email address. I sent a email to them without and they have refused to acknowledge that the material is poor. Please find below...

Dear sir,
we have purchased a crocs footwear from crocs store DLF Mall, Noida UP on April 12, 2022. it gives us pain to inform you that footwear has worn out in just four months.

for your reference i am attaching a few photographs of the footwear and a copy of statement of my credit card indicating the date of purchase and payment made.

you are requested to replace the footwear at the earliest please.

rakesh chopra
mob: [protected]
email: [protected]@rediffmail.com

I placed my order on 18th August and made the payment on the same day ...
Still I'm yet to receive any confirmation or tracking details regarding my order...I have made an payment of ₹2, 272 via card payment... I have tried contacting them but there was no proper response from their side ... The action should be taken soon as possible or I need the refund of my money !

I have purchased a pair of Crocs on April 6th 2022. In 4 months time, the strap of one of my Crocs has broken. It was not even rough usage that broke the strap, i was just running and it broke!! I have purchased sandals which are less than Rs. 1000 that have lasted for more time than these Crocs.

I contacted the Crocs Store in Indiranagar, Bangalore regarding this. They said that it cannot be repaired and since it is past 90 days, it cannot be replaced either. For the amount of money i have spent for these Crocs, i am expecting a sturdy and reliable product, and not something that gets damaged in such a short time.

I am expecting the team to look into this. I have attached the copy of the bill, and the picture of my damaged Croc. I would like it to get repaired or replaced.

Such a costly product is leaking as shown in picture

I orderd crocs bayaband on Flipkart I ordered size 7 but they send me 9 when return period is over i opened that item but I am not happy because return period is over plz send me size 7 crocs bayaband black and white or refund my amount

A pair of faulty crocs was delivered to me (via id:[protected], from shopcrocs.In), on the 11th of august 2022. Today is the 17th of august 2022.
1. Nobody is answering since then on their number mentioned on their website- +[protected].
2. I have written 7 emails to them on [protected]@shopcrocs.In- all unanswered.
3. Have been trying to contact them since last 3 days via facebook...Still in vain.
4. The order status is still "not updated" on the website...How am i supposed to request for a return????

pathetic customer support from crocs india.
I demand my refund of 2458/- asap

My self yuvaraj I have returned the product which have been brought crocs India with the order I'd
[protected] which costs 2647/- it's already been 10 days but they are not refunding my amount

I have recently bought a pair of crocs footwear at jayanagar banglore branch, assuming that crocs footwears are famous for its durability which proved to be wrong with my new pair of footwear which is damaged within 3 months of purchase ...

I just bought crocs chumbak collection Few days back From Phoenix mall kurla Sales person there was convincing me to buy size number 8 which my size is number 7 Ask them to give me a trial of My size which was number 7 what then he have showed me some other crocs Which was number He refused to show me the same model which which I had purchased or ordering on the time I do know what was wrong with him maybe he was not having the size no the size of the same model That is why the reason he sold me size number 8 it and now which is very very uncomfortable the arch inside the shoe is really bothering me and my leg pains after wearing that I don't know why I bought this shoes this shoes I'd spend 4000 something on this shoes no ithe shoes no I feel like this was my mistake I'm really uncomfortable and not happy with the issues I bought and spending so much money which was not worth it

Facing issue with my sandal
It is only few months old
It is spoiled

The strap of my crocs is now torn, it’s been just over a month since I bought them. Please help.

The crocs slipper I bought in last nov didn't lasted a year also it worn out in 9 months only, so pathetic product at such high cost of rs 4500.
I will never recommend anyone going forward for crocs

I had bought LiteRide shoes on 24th June 2002. Within 1.5 months o[censored]sage, inner sole has come off. Shoes have started to squeak and all dust and water is entering the upper and the lower sole.
Really disappointed with this purchase and feels like a total waste of money as the shoe is very uncomfortable to wear like this.

I have purchased that product a month ago. When I wear this for the first time. It was harmed me then i visited my near by crocs store he said it is because of these charms then i have removed that charms but that product still harming me and affect my skin. Hard moles are established. So, I am requesting you to kindly take it back and refund my money othervise give me suitable product which will not harm me thank you

Please include Tara's home at the beginning of the shipping address

Diya Mariam John
Tara's Home
#37, G K Shetty Building, College road
Nungambakkam,
Chennai, Tamil Nadu, 600006
India
T: [protected]
Sir, I want to edit and add an important word in the Shipping address for the product I have already ordered. I made the corrections in my profile page but not able to make changes in order address. Pls help me out to clear the problem. Thank you. Regards, Sunil John
Your Order #[protected]
Placed on Aug 9, 2022, 10:01:37 AM

Billing Info
Diya Mariam John

Tara's home

#37, G K Shetty Building, College road
Nungambakkam,
Chennai, Tamil Nadu, 600006
India
T: [protected]

Shipping Info
Diya Mariam John

Tara's home
#37, G K Shetty Building, College road
Nungambakkam,
Chennai, Tamil Nadu, 600006
India

I want to include Tara's home in the shipping address. Please do the needful it's very important and urgent. Thank you

Regards Sunil John

I brought a new crocs unisex marbled white sandals, but the arrived sandals have no jabbitz... And the inside bill was not mine..

I by mistakenly ordered a product which comes under kids section so returned the product. Even after returning the product successfully, I didn't receive the refund yet. Pls do refund the amount as soon as possible.

I have ordered crocs product and received one applicable for kids wear so returned the product but didn't receive the refund yet . I want the refund to be returned as soon as possible.