Crocs India Complaints & Reviews

I bought crocs Unisex Kids Bayaband Clog for my baby who is 1 and half years old from crocs retail outlet in Gandhi Nagar jammu but today I saw that the Clog is Broken from front after wearing it just for two weeks. The product was not durable at all. I spent 2200 rupees for a product which had life of 2 weeks. Kindly resolve this issue.

I have purchased crocs literide in January 2022 but in may 2022 the strap is broken . The price was Rs 4495 but the quality is very bad so I want refund/Replacement.

THANKS.

I have paid money in online not received my order

I had ordered new pair of crocs on 27th May
And today upon receiving it, I have received wrong product
My money also have been debited, I want to return it and get this resolved as soon as possible, also the money has to be refunded

I had ordered a pair of crocs on the 24th of May, today upon receiving it I see the wrong pair of crocs in the package after the payment Is done, I want this to be resolved asap, reverse delivery, take back the wrong order and refund my money

Hi,

I bought a LiteRide Perforated Clogs with Slingbacks (similar to https://shopcrocs.in/literide-vivid-blue-almost-white-unisex-clog.html) from official crocs online store. After wearing it for 2-3 months I noticed that corns had appeared on bottom of my foot. These corns were causing extreme pain, and I had to stop using the product to prevent corns.

All in all, it was unpleasant experience for me to have spent so much money on a slipper and it being uncomfortable.

I am attaching receipt of the purchase. Please help me on what to do next.

One of my pair of crocs got a broken strap and dent on the down surface. I always use my crocs inside operation theatre only as I work as doctor. That damage witnessed was within period of warranty. Now it's been more than 15 days since I registered complaint online, but dint get any help. Now warranty period got over since 9 days.
Kindly respond asap as I can't wear my crocs to OT.

I ordered one flip flop from their official website and I wanted to exchange it for lesser size but they're not replying on emails/phone.
I have also seen many customers facing similar issues from crocs support.
Please help !

My crocs is damaged i want replacement….plzz u have to do this 🙏🏼🙏🏼

I bought crocs lite ride last year in october last week and with in a year i became broken down with in 6-7 months the inside foam is broken n the flap also broken up..
Totally disappointed by the brands..its too costly and not relible..

This is Chinmay one of the crocs customer. I have bought one of your clog product on 9th April 2022. The product is in warranty and it got damaged. I want a replacement as son as possible. I have paid so much of my hard earned money on this product and this is what I got. This is really not acceptable. Need a new product from you guys.
I am attaching the bill and the damaged product screenshot for your reference.

I purchased crocs all terrain clogs from ajio and
More than 40days ago and side sling is broken today by wearing
So how can i exchange or which service will be given?

I ordered a clog with 2322 online on this website and i recieved it after 6 days by cod mode. The size was problem and i added it to return immediately after 1 hour of recieving the product. After 11 days a guys shows up in a auto and asks for return package without checking the product condition, getting any OTP for return, or anything. He just came by and collected and told amount will be refunded within evening.
After taking the product from me 9 days later an email comes to me asking Bank details for refund, and i struggled 437 emails, 350 customer service calls and web complaint, So after they asked bank details they said amount will be refunded within 4-5 banking days, but it has been 7th day, till now not even picking up any customer service calls or replying any of my mails .
So it is on of the worst customer service in the world and i vote for closing down the company immediately without any reason to sustain it..

I have purchased a pair of crocs women sandals through ajio and got it delivered on 26th March 2022. I have used it only 3-4 times and the strap got a lot of scratches after the 1st day use itself. As the colour of strap is black, it is highlighted too. I'm too much disappointed as I have used it only 3-4 times and I think it will get more scratches on further use. I request you to do the needful to compensate for the same.

I purchased this one from the PN Palayam Tristar Towers branch on March 27.
After two days the strap showed a tear and the inner surface is so slippery that I twisted my ankle twice.
When I went to the showroom, they refused to even listen to me and asked me to come after the strap was completely torn.
Please refund me the amount I paid.

I had issue with my crocs footware and the same was resolved by crocs by replacement of my footware .I m completely offended by the comments passed by then workers in crocs in infinity mall Malad Mumbai . After receiving email from the company and replacement of my product the employer was misbehaving arguing and with very rude gesture giving my replacement and demanding for the Otp and my voucher redemption on denial he started using comments like Roja hai Isiliye kuch bol nhi sakta . Yeah bhi koi job hai, dekhata hu tujhe this isn’t a way to talk to a women or treat her just because I m Hindu .
For confirmation your can check the cctv footage for the same (crocs store, infinity Mumbai malad, 7/06/2022 incident took place around 5 pm .
I do except higher authorities to look into this matter and not to go or threat women using religion or by any means .

I ordered some crocs heels and it was nicely fitted at the start but with time got too tight and caused severe bruises on my toes. I want a refund or an exchange as this was not expected pit of the product.

Ordered a Crocs slides from Crocs official app on April 1st 2022 . Money has been debited and except for a very vague email there hasn't been any confirmation or statu update about the product yet. Even the expected date of delivery or tracking credentials hasn't been sent to me. No option to cancel also.
I need to know the current status of my order and need to know the tracking details and the expected date of delivery.
Order id[protected]

I have placed oder on Crocs app, product received on 4th March, due to size issue I returned rhe product, till now no refund received I have been following since 25 days through mail nd through call, no proper response. My refund amount to receive is 1750.
Refer oder id[protected]
My contact number[protected]

I bought these wedges however they are quite uncomfortable.
They looked to be very light in weight and comfortable in the first few minutes of wearing, however once when I wore them to office, i found them to be too heavy, and my foot started paining. Now the only reason for writing is that they are too costly and still didn't surve the purpose of supreme comfort.
I suffer from acute problem of plantar fasciitis.

It there a way that the company can help a loyal customer.

Rhanks