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Crocs India Complaints & Reviews

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Updated: Jun 11, 2025
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Crocs India reviews & complaints page 15

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V
Vishnurchandran123
Apr 2, 2022
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Ordered a Crocs slides from Crocs official app on April 1st 2022 . Money has been debited and except for a very vague email there hasn't been any confirmation or statu update about the product yet. Even the expected date of delivery or tracking credentials hasn't been sent to me. No option to cancel also.
I need to know the current status of my order and need to know the tracking details and the expected date of delivery.
Order id[protected]
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    Tippu533
    from Hyderabad, Telangana
    Apr 1, 2022
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    Address: Gachibowlli
    Website: www.shopcrocs.in

    I have placed oder on Crocs app, product received on 4th March, due to size issue I returned rhe product, till now no refund received I have been following since 25 days through mail nd through call, no proper response. My refund amount to receive is 1750.
    Refer oder id[protected]
    My contact number[protected]
    +1 photos
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      Shijil vellekat
      Mar 29, 2022
      Apr 26, 2023
      This thread was updated on Apr 26, 2023
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      Crocs literide is completely damaged with in 9 months

      I've been a crocs fan for a long time and recently like about 9 months ago, i purchased a pair of Crocs Lite Ride slippers from one of your exclusive outlet in kerala.
      For the aforesaid footwear, I paid an exorbitant sum of around Rs 4, 500. Naturally, with the anticipation that it would last at least two years.
      I am bitterly disappointed that it din't even last for a year. A few months after purchasing, black spots began to...
      +4 photos
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      Smita Maheshwari
      Mar 13, 2022
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      I bought these wedges however they are quite uncomfortable.
      They looked to be very light in weight and comfortable in the first few minutes of wearing, however once when I wore them to office, i found them to be too heavy, and my foot started paining. Now the only reason for writing is that they are too costly and still didn't surve the purpose of supreme comfort.
      I suffer from acute problem of plantar fasciitis.

      It there a way that the company can help a loyal customer.

      Rhanks
      Crocs India customer support has been notified about the posted complaint.
      Mar 13, 2022
      Updated by Smita Maheshwari
      Hi

      I bought these wedges however they are quite uncomfortable.
      They looked to be very light in weight and comfortable in the first few minutes of wearing, however once when I wore them to office, i found them to be too heavy, and my foot started paining. Now the only reason for writing is that they are too costly and still didn't surve the purpose of supreme comfort.
      I suffer from acute problem of plantar fasciitis.

      It there a way that the company can help a loyal customer.

      Thanks
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        A
        amannagar92
        Mar 11, 2022
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        I have a purchased a crocs sleeper Capri V leather sleepers on July 2021. The leather and pasting didn't lasted for a year. Threads are coming out from toe end and pasting also came out.I am very disappointed with my purchase and product quality. I have spent 3500 on this sleeper and it didn't lasted a year. I am very disappointed and expect a resolution from the brand.
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          Thumb
          Feb 24, 2022
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          I am Mahima Agarwal from Rajasthan, a loyal customer to your company. This time its been a biggest disappointment. I have brought two crocs under iconic crocs comfort series and one of which strap has foulded from between n made shoe bites on my right foot. When spoke to the vendor he says you might have left it in the sun. Which I clearly said no for thrn their was no reply. Yes, offcourse because its winters I used to sit in sun for some time without denying. But no such condition was placed by the vendor that you cant take the slipper in sun.
          Do u think a customer spends 4000Rs. For a slipper which cant run for 3 months also.
          I am attaching the picture of the product.
          I sincerely look for a reply from you.
          +1 photos
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            Manasapachava
            Feb 22, 2022
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            As per return policy we can return if we are not satisfied with the product. we got product four days back. But still we didn't got the return option and we couldn't contact customer care. Customer care service is very poor.
            I don't know what to do with the product which doesn't fit.
            Crocs India customer support has been notified about the posted complaint.
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              Aqsa Akbani
              Feb 21, 2022
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              Address: Dharampeth

              I bought crocs slipper 8 month ago n it broke I ask for replacement but the salesman refused please accept my replacement I don't want to repair
              Crocs India customer support has been notified about the posted complaint.
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                Rajannnn
                from Kota, Rajasthan
                Feb 18, 2022
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                I ordered clogs 2 months ago ...after using it for 2 months i found it uncomfortable in 1 leg ...because both pair are not of same size even they are marked of same size
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                  Arbaaz Ahmad Khan
                  Feb 16, 2022
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                  Address: Select city walk crocs outlet

                  My Crocs are loosing colour slowly gradually they’re turning blue slowly and i bought them about 3-4 months ago from branded outlet of crocs i will share some photos with you please help i have invested so much money and I’m not satisfy from the product quality and i tried cleaning it and everything these are not getting clean
                  +1 photos
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                    Mahi .b
                    Feb 8, 2022
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                    Address: 24, Central Bazar Road, Gandhi bagh, Ramdaspeth, Nagpur, Maharashtra - 440010
                    Website: infinitydeal.in

                    I was ordered on jan 18 2022
                    But my order was not receive
                    Crocs India customer support has been notified about the posted complaint.
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                      Rishal7
                      Feb 1, 2022
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                      I had bought a clog from shopcrocs.in and the order id is[protected] . The right pair of the product is little bit larger than the left one. While walking the right pair is falling off. So that I want to return the product but the return option is not showing.I didn't see any contact number of them. So I don't know what should I do.
                      Crocs India customer support has been notified about the posted complaint.
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                        satyendraca
                        Jan 22, 2022
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                        Defect in shoes purchased from Amazon site . It’s getting loose and straps also getting loose day by day .
                        Crocs India customer support has been notified about the posted complaint.
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                          ranjith odumbra
                          Jan 21, 2022
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                          Address: KORAPPAMKADI ODUMRA,NEAR APEX INTERNATIONAL SCHOOL,KOZHIKODE ,KERALA,673019

                          I purchased crocs literide before 4 months its all broken, very bad product, very disappointed
                          +3 photos
                          Crocs India customer support has been notified about the posted complaint.
                          I posted a complaint before, there is no replay related that complaint.
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                            Nikhil JB
                            Jan 11, 2022
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                            Address: Jakkur, Bangalore

                            Hi, my name is Nikhil JB. I have been a crocs customer for last 8 years. And haven’t used any other kind of footwear ever. And i was really satisfied with every crocs. And also i have tried each and every crocs till date. But recently i got a brand new Black leather Crocs from Inc.5 (Hyderabad) on[protected]. And not 2 weeks from then. It tore wide open from the strap till the base of the crocs from a very lite jog. Wile playing around with friends. And i am really upset with how it happened. And, honestly after paying so much for each pair of crocs. I really want them to rely. I have done hiking and other activities with my older pair of crocs. But, this one tore very easily. So, i am seeking for a replacement or some kind of concession. Hoping Crocs India will try and keep my trust in order. And to many other crocs lovers.
                            +2 photos
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                              ami_mukherjee
                              Jan 6, 2022
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                              This is with regards to my crocs flip flop which I bought from a crocs store located inSarath City Capital Mall in Kothaguda, Gachibowli, Hyderabad on 30th December 2021. But it’s not even 10 days that my slipper today wore out when I washed it as the color went away and it has left an ugly mark on my slippers .

                              This is unexpected and the quality of the slipper is also in question how can it wear out in just less than 10 days . Request you to please replace my slipper a and provide me a 90 day warranty claim for the same. I have paid 2475 for this supper name it’s not worth the money as it is wearing out so badly.

                              Please look into the replacement of my slipper asap.
                              Crocs India customer support has been notified about the posted complaint.
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                                Anwar Nizar
                                Jan 1, 2022
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                                Address: Thodupuzha, Edavetty Idukki

                                I ordered a product from shopcrocs.in and money has debited from my account … But I didn’t get any confirmation regarding my purchase and while tracking the order number, site says there is no order placed in this order number… my order number provided by site is[protected]…
                                Transaction ID is T2201010104088234347836
                                If the order is not placed, kindly sent my money back..i tried to contact the site and it is not available..please help
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                                  aravinth krish
                                  Dec 31, 2021
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                                  Address: 23/10 , seetharam nagar, Pudupalayam, Cuddalore

                                  Myself Dr.K.Aravinth, I have been using crocs products for 5 years, I bought a sliders on August month at Metro shoes, Phoenix Market city Chennai, It caused irritation and I complained about that they told they will send to crocs team and clear the problem .As per their solution I gave the product and I got after 1 month and again I used the product but it doesn't suit me .Either I need replacement or refund really it tenses me, kindly do my needful
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                                    Simran Pachnanda
                                    Dec 30, 2021
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                                    I got my pair of sandals flr 4495 from amazon 5 -6 months before and now its broken into 2 parts from between.what's the point of getting so expensive sandals ??kindly help
                                    +1 photos
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                                      aravinth krish
                                      Dec 22, 2021
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                                      Address: Phoenix Mall ,metro shoes ,chennai

                                      Myself Dr.K.Aravinth, I have been using crocs for more than 5 years, so I got Crocs sliders on August month at Metro shoes (Phoenix mall ), It doesn't suit well so I complained about this they told me we can send to crocs and resolve it . According to that I gave to them and they got resolved within 1 month and I used again sliders hurts me makes the skin reddish and it gives pain to me, So i need any arrangements for me if can I can switch to any clogs model rather than sliders
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