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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
Complaints 503
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Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India

Crocs India reviews & complaints page 18

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M
manish bhusal
Aug 9, 2021
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Address: Ghittorni,New delhi,India

I bought crocs from ghittorni branch on 22 July 2021.4 days after use the sole tore apart which was then returned to the same store saying they will get it replaced by a new pair. I got the new pair on 6august. But to my surprise the new pair sole also tore apart after two day use. I bought bistro black M6W8 which are kitchen shoes and were expected to be highly durable but I was only disappointed with the quality, not just once but twice.
Crocs India customer support has been notified about the posted complaint.
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    Sbmehdi
    Aug 6, 2021
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    Address: B002 RAGHUNATH RESIDENCY SOCIETY haridwar 249402

    I had purchased a crocs slipper online through NYKAA FASHIONS vide order no.NYK[protected]Crocs sloane black )on date June 1, 2021 the said slipper had broken on July 17, 2021.
    Mailed several times but there is no response.
    Never expected this with crocs since I had been a regular customer from last 7 years and was confident on the quality of the product .
    Very disappointed now, seek redresal of my complaint on priority
    Thanks
    Samina mehdi
    [protected].
    Crocs India customer support has been notified about the posted complaint.
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      M
      Manjit Medhi
      Jul 26, 2021
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      Address: Crocs Metro Shoes Guwahati, Ground floor Royal circle opp Indian oil petrol pump, zoo road GHY-781005

      Dear Sirs
      I am writing to complain about the quality of your premium product(BATCH ID-9535) which I purchased on 22/02/2021 in the sum of 3295 rupees.
      You will see from the enclosed photographs that your product has started to come apart at the seams connecting the main body of the shoe to the heel and sole. After only five months of normal everyday wear, I am surprised that a premium product should start to deteriorate in this way
      I request either a full refund or a replacement of a higher quality
      I reserve the right to take further steps to secure recompense
      Please let me have a reply within seven days of the date of this complaint
      Crocs India customer support has been notified about the posted complaint.
      Jul 26, 2021
      Updated by Manjit Medhi       These are the pictures of the product

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        S
        Sammed04
        Jul 25, 2021
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        When i received crocs literide on 17th july 2021.. one side of strap was about to cut..when i tried to watch it was broken up.. please help me out of this
        Crocs India customer support has been notified about the posted complaint.
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          M
          mittapalli dileep
          Jul 18, 2021
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          Hello team,

          I have bought crocs men’s sandals on Jan 14 2021 and due to COVID pandamic I have hardly used these sandals and it is not even 6 months now the logo came and completely dissatisfied with the product
          Crocs India customer support has been notified about the posted complaint.
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          I have purchased in reliance footprint and the logo came off with very less usage …I need replacement
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            R
            RAIN RHYTHMS
            Jul 18, 2021
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            We had bought 2 pairs of Crocs ladies slippers in size 7 from reliance footwear on 24.04.2021. The strap came off in a slipper within 2 days of light usage.

            Need replacement
            Crocs India customer support has been notified about the posted complaint.
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              M
              ManojprabhakaranMatahayanai
              Jul 16, 2021
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              I bought a product worth Rs.2500/-INR but it got damaged in a very short period, kindly replace or repair that product
              also i have wrote mail to [protected]@crocs.com on 9th Jul-21. still no revert for that. really are you having customer service and all.
              Crocs India customer support has been notified about the posted complaint.
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                S
                Sakshi Rajvanshi Gupta
                Jul 12, 2021
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                I had purchased this flipflop only. 7 months ago and its strap has broken with gentle usage only.It is a shame to pay 2500 for a slipper to be broken so easily in such less time and the quality is worst.
                Crocs India customer support has been notified about the posted complaint.
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                  C
                  Chander Bhuvani
                  Jul 1, 2021
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                  Address: 474, Sector 37, Noida 201303. Phone 93124 33360

                  We had bought a pair of Crocs Lite Ride slippers from your exclusive outlet in Great India Place, Noida in September, 2020 only about 9 months ago.

                  We paid an extremely high price of approximately Rs 4, 000 for the above footwear. Naturally, the expectation was that it would last at least 2 years or so.

                  We are bitterly disappointed that the strap snapped last week, making it impossible for me to use the footwear.

                  Since we have implicit faith in Crocs, we saw no need to preserve the footwear. Therefore, I do not have the Invoice..

                  Please replace the defective footwear..

                  Annapurna Ramachandran,
                  474, Sector 37,
                  Noida 201303
                  Mobile Phone :[protected].

                  P.S : I am unable to attach the photo since I am getting a message that the picture has too many bytes
                  Crocs India customer support has been notified about the posted complaint.
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                    Abhishekg18
                    Jun 24, 2021
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                    Address: Siliguri, gurung busty near Jaiswal mansoon, Siliguri, gurung busty near Jaiswal mansoon

                    I have buy this crocs on 08/09/2020 but I start wear it after 3 month mean in 2021 January after 6 month only the pasting is coming out from the sole itself so i went to shopkeeper to exchange my product but he is saying the product will exchange by the company because it has completed 3 month warranty .If buying so expensive product it last for only 6 month why so I buy so I request you to exchange or replace my product with new Product crocs. Abhishek gupta mobile no +91 [protected]
                    Crocs India customer support has been notified about the posted complaint.
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                      D
                      devank_jain
                      Jun 18, 2021
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                      Address: 102/1 GHER KHATTI NEW MANDI Muzaffarnagar

                      Hi,

                      I have been using crocs for a very long time. This time I bought a
                      new pair of crocs from Amazon and they shrunk within a month to an extent that it sharted hurting my foot. It is my first bad experience with crocs and earlier nothing like this happened. Attached is the shrinked image of crocs and the invoice.

                      Hoping for a quick resolution.

                      Thanks & Regards
                      Devank Jain
                      (Crocs customer)
                      Crocs India customer support has been notified about the posted complaint.
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                        A
                        Antony Goshzen
                        May 23, 2021
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                        Address: Vadakkan house, Sahakarana road, Chavakkad, Thrissur, Kerala, 680506

                        I had brought a Crocs for 4k before 1.5 years which is taunt very badly within use of a year which is good in performance but not feasible for using longer for a huge amount as its upper part is of lower quality.
                        Crocs India customer support has been notified about the posted complaint.
                        May 23, 2021
                        Updated by Antony Goshzen                         I had brought a Crocs for 4k before 1.5 years which is taunt very badly within use of a year which is good in performance but not feasible for using longer for a huge amount as its upper part is of lower quality.

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                          S
                          Ssonishan
                          May 18, 2021
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                          Address: 8/58, B moti nagar new delhi..110015

                          Actually i have before 3 months purchased female slippers crocs but If the step of the sleeper from the side is uprooted, please correct this sleeper.
                          My mobile no [protected]
                          My name..Sonia
                          Crocs India customer support has been notified about the posted complaint.
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                            R
                            Riu shah
                            Apr 24, 2021
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                            Address: Online

                            Why the crocs website is not working and I haven’t received any tracking details or order details even I have provided each and every details but my I don’t know anything about my order and I too have paid. Just I want my order to be delivered to me or just refund.
                            Crocs India customer support has been notified about the posted complaint.
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                              Yougesh butta
                              Apr 5, 2021
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                              Address: Karol bagh

                              Hi i have purchased crocs shoes and wear almost 10 times and the colour have been faded from front on its very first simple water wash really shoked to see this type of quality from crocs buying both shoes and slippers from crocs from last 2 yrs first time this happened looking forward for ur responce.
                              Thanks
                              Yougesh
                              [protected]
                              Dreams.[protected]@gmail.com
                              Crocs India customer support has been notified about the posted complaint.
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                                S
                                SAHIR MONDAL
                                Mar 21, 2021
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                                I have purchased crocs month of July 2020.
                                At now this is the condition
                                Crocs India customer support has been notified about the posted complaint.
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                                Very bad products
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                                  H
                                  HiteshP87
                                  Mar 20, 2021
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                                  Get rid of your after sales team and fire the person who could not copy and paste a simple address and sent package to a different city.
                                  And moreover, you shameless guys, Have some decency to inform customers that order is being delayed and acknowledge your fault that you shipped to somewhere else.

                                  I will now look for some sort of compensation for wasting my days and keeping my money and the mental trauma that you guys caused me. I dont get tired of telling people how comfortables crocs are, but it makes me furious that the service is too bad.. Thank god the products are not made by people who are providing service, else the company will go to dogs, at least the production part is good.

                                  order number[protected]. Placed on 14th. I live in no metro and 5 Business Days are over too and no acknowledgment, no notification of any sort.

                                  I live in Bhiwadi and you sent it to Bhiwandi.
                                  Crocs India customer support has been notified about the posted complaint.
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                                    S
                                    Shaily95
                                    Mar 15, 2021
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                                    I bought crocs 2 years back and the strap of my sandals is broken. I went to shoemakers to fix it and everyone is saying because of rubber it can’t be fixed. I really love it please help me how to fix it.
                                    Crocs India customer support has been notified about the posted complaint.
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                                      akashgupta7617
                                      Mar 14, 2021
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                                      Address: Nautanwa, Maharajganj, Uttar Pradesh
                                      Website: Ajio

                                      My crocs is torn within 2 months o[censored]se. The both side of the product is defective .so i want this to be returned or exchange .
                                      Crocs India customer support has been notified about the posted complaint.
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                                      This is going too much long to solve the problem. my crocs is getting too much worst condition because the quality of the product is very bad thats why my product is torned or ripped within 2months..It is my mistake that i bought the crocs .My money got waste on this .
                                      Thankyou sooo much for you service.
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                                        Asha Mudugere
                                        from Thiruvananthapuram, Kerala
                                        Mar 4, 2021
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                                        Hi.
                                        I have bought a pair of crocs footwear an year back but it got torn now..does crocs repair it for free? Or should I visit normal cobbler
                                        Thank u
                                        Crocs India customer support has been notified about the posted complaint.
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