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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
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Crocs India reviews & complaints page 4

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D
DishaWadhwa2023
from Mumbai, Maharashtra
Sep 6, 2023
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I bought crocs sandals from Ajio, the strap of which broke during the warranty period.
The Company is not replacing my product despite my product being in the warranty period also they are not even making an effort to understand the issues that the customer is facing.
They are offering discount coupon to redeem on website but firstly that product is RS 2000 more expensive on their website, they want to first cheat customers by offering poor quality product and then making them pay extra to buy the same product.
Secondly this product is not even available on the website for my size, so effectively i wont even be able to redeem the coupon. Further, they are not addressing my concerns at all, Email attached
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    Y
    yoonuspnm
    Sep 5, 2023
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    Address: calicut

    I am Yoonus from kerala,
    I am a regular user of crocs products. Recently I bought a pair of sandals from your shop in hilite mall, calicut. But within a short period of time, small complaints started coming for the product. You can see it if you look closely at the picture. Something like a nail is sticking out of the side of the shoe. If it hits the body, there is a possibility of injury. I am also ready to send any more videos or photos if you request .Bill and photo of compliant material are attached with this mail. Hoping for a positive reply from your side
    Crocs India customer support has been notified about the posted complaint.
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      A
      Ajith Sopanam
      Sep 3, 2023
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      Cash is a very necessary thing... Whether you buy it from me or I buy it from you, the value of that cash is the same... There are other brands in this Kerala... They have opened a service center for the cash they buy here, why don't you do it? ... If there is no offer and no discount, at least open the service center..
      Crocs India customer support has been notified about the posted complaint.
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        A
        Ajith Sopanam
        Sep 3, 2023
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        Hello, I am a normal Malayali living in Thiruvananthapuram district of Kerala.. I wanted to use crocs sandals out of curiosity... The price of the first crocs sandals I bought was 2500... Today that model has become 4500 rupees... from 2500. I hesitated to buy it when it was Rs 2000 more but bought it to see if there was any difference in quality...no change...same model sandal as I bought earlier...exactly after 1 year the main problem occurred as before...IStill buying crocs..Da bought a pair of sandals worth 5995 rupees today..Hope you used good glue on this one..None of the crocs I have used have worked for me..Compared to your price, your manufacturing quality seems to be a very poor comment. ...complaining because you buy too much cash and deliver normal quality product is very annoying..what is the solution.You figure out that because you've got my cash... If there is a way to send a photo of the condition of my shoes, I can attach it to the mail
        Crocs India customer support has been notified about the posted complaint.
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          M
          Muzekir
          Aug 28, 2023
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          The product was displayed in the website and they where at high discounted rates. the advertisement was published in social media platforms like instagram, facebook etc . it seemed very genuine and the products were available to buy . the client ordered 3 pairs for a discounted price of 824 rupees and after the order there was no confirmation sent and the money was deducted from the account. the order was made on 28th day of august 2023 at exactly 12.05 am . the https://www.crocsstores.in/products/classic-crocs-fresco-unisex-slide?sku=180htt...
          these are the links mentioned above through which the products were bought . i request that these fraudsters are caught and the money be refunded to the damaged party.
          Crocs India customer support has been notified about the posted complaint.
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            F
            FIDA T RASHEED
            Aug 20, 2023
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            I've had bought Brooklyn low heel crocs from Amazon on Feb 2022. After 3 months or so, the strap came off from the sole. I stuck it with a glue after which the strap got into pieces. I tried to fix it with a strong glue (wood glue) which worked only for few days after which it got into pieces again. How can I get it fixed? Can I get a replace?
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              R
              Rajri
              from Ahmedabad, Gujarat
              Aug 15, 2023
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              Address: Ahmedabad

              I recently purchased flip flop from crocs. I almost spent 3000 to buy it. Due to the plastic used on the upper part of the flip flop gave ma shoe bite. Not only me but to my mother and sister. What should I do with it now. I am not in a position to wear it. Is there any replacement possible
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                Address: DLF Mall Noida Crocs outlet UP India

                1. I purchased one pair of crocs ladies slippers from dlf mall noida crocs outlet vide receipt number 85678 dated 6th march 2023 for my wife.2. She had been using the slippers at home and initially was satisfied by the quality.3. However after a few months it was noticed that the cloth lining pasted below the straps are peeling off.4. The photograph of the damaged pair of slippers and the receipt of crocs outlet is enclosed...
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                I
                IK_1980
                from Hyderabad, Telangana
                Aug 10, 2023
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                Address: Hyderbad, Telangana

                I have bought the Classic Crush Slingback Wedge-Heeled Clogs in magenta and Mauve color from Hyderbad for my daughter and sister yesterday.

                My sister wore it for the first time and she tripped from stairs, sprained her left foot and in the wake of the fall, she is suffering a great deal of pain in her foot and is limping.

                I had my doubts while buying the clogs but I cross checked the store dealer about this, whether they have received any negative feedback for the high heeled crocs but I was assured that Crocs company meticulously design and test their products before launching.

                My doubts have come true and these high heeled crocs which are being sold at the prices of INR 4995, are not safe to wear.

                I demand an explanation, apology and the Crocs India to pay for my damages.

                I will reach out through Instagram, Facebook and other social Media to spread the word.

                Thank you.
                Crocs India customer support has been notified about the posted complaint.
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                  D
                  Dr Vandit shah
                  from Manipal, Karnataka
                  Aug 7, 2023
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                  I have recently bought a croc worth 4495/- military olive green colour from a nearby store..
                  Exactly same model at the sides store was for 3200/-, so what is the issue did my shopkeeper cheated on me???
                  Please let me know
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                    S
                    Sharanya Shiva Vinay
                    Aug 2, 2023
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                    Hi . I have purchased i platform crocs from you . It’s been a while now around 2 years . The product and usability is great . I have never had issues but for the past month or so I have been having some issues . The crocs seems to make sounds while waking and even when k shake it as though some small balls are in there . The edges are all intact so there is no way any stone could have entered . It’s there in both the crocs more so on the right. I have taken a video for your perusal . My email is [protected]@gmail.com. Kindly please do get back .
                    +1 videos
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                      A
                      ajeebvi
                      Jul 31, 2023
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                      Address: FLIPKART - Sold By: Bhumika Highstreet India Private Limited , Ship-from Address: Warehouse Building Nos. WE-II, Renaissance IntegratedIndustrial Area

                      Dear Team,

                      i purchased, Crocs Men Bayaband Black Clogs Sandal from Flipkart on 14/07/2023.
                      Using this product im having several severe issues including medical situation.
                      1. both of my legs thump finger tip is going numb ( feeling insensitiveness and pain also like swelling )
                      2. the leg skin colour is going black - this happened by the usage of this product only

                      photos are attached here with.

                      hence request you to return or replace the product along with the compensation immediately.
                      I'm afraid that, Parallally I may have to register this complaint online and to other consumer forums also.

                      Looking forward to hear from you soon.

                      Thanks and regards

                      CROCS EMAIL COMOPLAINT REGISTERED
                      Ticket Id : 216280 - Medical situation and skinn issues after using Crocs Men Bayaband Black Clogs Sandal
                      Crocs India customer support has been notified about the posted complaint.
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                        N
                        Nithish6129
                        Jul 29, 2023
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                        Address: 35/14, santhai road , nagal nagar , Dindigul

                        I brought a crocs in Amazon great Indian sale I used 15 day only it become damage I want replacement and claim the warranty
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                          Abhishek Bhumi
                          from Ranchi, Jharkhand
                          Jul 28, 2023
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                          Address: Dulia medical,karamtoli,Ranchi

                          After one month o[censored]se my crocs bayaband clogs glue is leaving .
                          Crocs India customer support has been notified about the posted complaint.
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                            V
                            varun solanki 13
                            Jul 27, 2023
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                            Defect with scratches on the sandals and also on the belt strap. it was purchased on 25/05/2023. bill no. ST265.
                            PRODCT NO. 207864 -0C4 size W-6. MRP 5495.00
                            Purchased from SHREE DEVI ASSOCIATE CROCS SATARA ROAD.
                            Crocs India customer support has been notified about the posted complaint.
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                              PrasadMurari
                              from Visakhapatnam, Andhra Pradesh
                              Jul 16, 2023
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                              I bought crocs flip-flop on 19th may . When I am using it is forces to crack on my feet due to lack of cushioning and gives pain .
                              Crocs India customer support has been notified about the posted complaint.
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                                H
                                Harsha Chandrakant Patil
                                Jul 14, 2023
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                                Hello Team,

                                Good morning.

                                I have recently made a purchase on 9th July 2023 from Crocs Store located in Infinity mall Malad West.

                                As the shoe which I have selected was not available in my size, they have told me that it will be delivered to me within next two working days.

                                Today is the 4th day and still I have not received it.

                                Requesting you to please check the details and update me on the same.

                                Thanks and Regards,

                                Harsha Chandrakant Patil.

                                [protected].
                                Crocs India customer support has been notified about the posted complaint.
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                                  R
                                  Rishika's
                                  from Ludhiana, Punjab
                                  Jul 11, 2023
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                                  Shoe totally fade

                                  I bought crocs because of its quality and what i got is a cheap quality product that after one wash it will be totally fade. And it is happening in both (left &right ) shoe, what is this why is happening.
                                  The cost was around ₹4995/-after discount i get Rs2257/-.Such a high price product with very low quality should not be in market.

                                  I wish u understand stand my concern and hope you can solve the issue.

                                  Thank...
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                                  T
                                  T Pai
                                  Jul 8, 2023
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                                  Hi
                                  My name is sanjith Pai from Karnataka, India. I bought these crocs from Mangalore crocs store located in Pandeshwar on 20 th March 2022 and they are now damaged within a span of 1 year which is the second time, and that I don’t even have an option of repairing them. I request to look out into my concern as soon as possible. I have attached the pictures below
                                  Crocs India customer support has been notified about the posted complaint.
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                                    Ayushi lohia
                                    from Nagpur, Maharashtra
                                    Jul 6, 2023
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                                    Hi
                                    My name is Ayushi lohia and I bought these crocs from nagpur crocs store dharampeth on 9th November 2022 and they are so much damaged within a month that I don’t even have an option of repairing them. I request to look out into my concern as soon as possible. I have attached the pictures below
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