Claimed

Crocs India Complaints & Reviews

1
Last updated Apr 10, 2024
Complaints 484
Resolved
10
Unresolved
474
Quick Links
Statistics
Share
Contacts

File a complaint to Crocs India

Having problems with Crocs India?

File a complaint and get it resolved by Crocs India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Crocs India
Customer Service Contacts

Crocs India Phone Numbers

Phone
+91 12 4465 2000
177
119
+91 22 4017 4645
62
55

Crocs India Website

Crocs India Head Office Address

Shop No 1&2, Lumbini Amrutha Chambers, Nagarjuna Road, Rd No-3, Banjara Hills
Khairatabad
Hyderabad District
Andhra Pradesh
India
500082

Crocs India reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ayushi lohia
from Nagpur, Maharashtra
Jul 6, 2023
Report
Copy

Poor quality of crocs

Hi
My name is Ayushi lohia and I bought these crocs from nagpur crocs store dharampeth on 9th November 2022 and they are so much damaged within a month that I don’t even have an option of repairing them. I request to look out into my concern as soon as possible. I have attached the pictures below...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AKSHAY AGNIHOTRI
Jul 6, 2023
Report
Copy

Crocs have cracked with in 6 months

Address:301 ABHISHEK, G.D. AMBEKAR ROAD, NEXT TO NAIGAON MONORAIL STATION, dadar 400014

CROCS purchased online have cracked within 6 months my number is [protected]
Name Akshay Agnihotri
Could you please provide a replacement as it is very expensive for me
This was bought on 6th Dec and it cracked as half on 05/07
address: 301 Abhishek, G.D. Ambekar road, Next to naigaon monorail station, Dadar 400014...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
NandhiniKannan
from Chennai, Tamil Nadu
Jul 4, 2023
Report
Copy

Crocs heels ( black)

Address:no:5, nehruji street, ramakrishna nagar, mugalivakkam, porur , ch 116

Got scratches on the edges of the slippers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rubal0701
from Dharmsala, Himachal Pradesh
Jul 3, 2023
Report
Copy

Quality concern regarding Crocs slippers Article No CAPRI V SPORTY FLIP W.

Address:gurugram

Dear Crocs Team

I have purchased Crocs slippers Article No CAPRI V SPORTY FLIP W

Invoice is attached for your reference.

Unfortunately, I have encountered a defect with one of the slippers. Its strap pasting is coming out. Picture is attached for your reference.This is quite unexpected from a renowned brand like crocs and it raises concerns about the quality of the product..

It...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Ajio

Ive bought crocs from Ajio store 2 months ago and now they start torning under the warranty period i.e. 3 months
So kindly replace my crocs or give me full refund for it as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anushka Barjatya
Jul 3, 2023
Report
Copy

Slippers band tearing for 2 pairs

Address:Mulund west

Tearing of band from inner side. No rough use. 2 slippers bought, both have the same issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananvay
from Nagpur, Maharashtra
Jul 1, 2023
Report
Copy

About the very poor material quality of crocs

Its only been 8 months and my crocs are broken. The rubber like material near the belt is broken and the belt is now hanging. What kind of rubbish material are you providing? After visiting your store the only option available of repair was to stick it in a non movable state, then what is my purpose of even purchasing it if I can't adjust it according to my convenience. I kindly request you to look into it and resolve or provide me with a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pendyala V R Krishna Rao
Jun 22, 2023
Report
Copy

Crocs sandals strap damaged in warranty period replacement

Address:rajahmundry

I purchased the crocs on 3-4-2023. The straps were damaged. I have sent photos also. The warranty period is below 90 days.
But Crocs suporting team aren't responding.
Kindly Intervene in this matter to do justice to me.
the complaint was lodged long back. please look into the matter personally and arrange to replace the damaged strap of crocs sandals purchased on[protected]
With regards
PVR KRISHNA RAO...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vbtamrakar
from Jabalpur, Madhya Pradesh
Jun 22, 2023
Report
Copy

Ordered items not delivered

On 06/06/2023 saw crocs product sale advertisement in Facebook and selected 2 items, made online payment, received SMS of order confirmation but didn’t get the items till today.
Sending you copy of SMS :-
Thanks for your purchase from CROCS https://crooclogginho.com/o/505ea7ebbd5af72291526b244c074dd1/a/d0c98cd75d17095fc...
Trust, matter will be considered on priority basis and I will get your response soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pendyala V R Krishna Rao
Jun 21, 2023
Report
Copy

Crocs sandals purchased thru amazon india online. Strap damaged

. I purchased the crocs on 3-4-2023. The straps were damaged. I have sent photos also. The warranty period is below 90 days.
But crocs customer support team aren't responding.
Kindly Intervene in this matter to do justice to me.
the complaint was lodged long back. please look into the matter personally and arrange to replace the damaged strap of crocs sandals purchased on[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanyad
from Mumbai, Maharashtra
Jun 20, 2023
Report
Copy

Pretended to give discount on crocs India through instagram

I have ordered 3crocs for 402rs n done payment online I thght it was genuine as it was crocs india but I’m sure it’s a fraud...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsha8008
Jun 18, 2023
Report
Copy

Crocs literide

My crocs got torn by a metal stand, can you help me to repair it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hilite mall Calicut

This is to inform you that my crocs which was brought just 4 months back got cracked in the right slipper. I request for your approval on the replacement. Thankyou...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sabu J
Jun 12, 2023
Jun 18, 2023
This thread was updated on Jun 18, 2023
Report
Copy

Complaint Regarding Quality of Clogs

I'm writing to express my dissatisfaction and frustration with the quality of the recently purchased Crocs clogs. I've been a long-time Crocs customer, but my recent experience with Crocs product has left me extremely disappointed.
I purchased a pair of Classic Clogs from Crocs portal about 15 months ago, expecting them to be durable and long-lasting given Crocs' reputation. However, I was disappointed to discover that the clogs had...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Heny
from Ahmedabad, Gujarat
Jun 8, 2023
Report
Copy

Asking for the higher price from I have taken earlier

Address:GF 5-6 ANAND CHAMBERS , OPP SHILP BUILDING NR GIRISH COLD DRINKS , CG ROAD , AHMEDABAD

I have taken the white colour crocs at price ₹3495 on date 29th May 2023 but by mistake I have taken of size number 7 and I want at size number 8 so I called the crocs store on same day so he told come at the store I will replace it for you so I went there and he says the stock is not there after that also we waited till it comes and it’s been 2weeks he doesn’t even able to call and tell that crocs has arrived or not it is us calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nanilee
from Hyderabad, Telangana
May 30, 2023
Report
Copy

Replacement

Address:CROCS - Secunderbad Paradise Store

Hello Crocs
Susheel Kumar here. I paid $4, 900 for a pair of Crocs on November 24, 2022 at Secunderbad Paradise Store. It has only been six months, but already the left side of the crocs' sole has broken and peeled, and there is a space between the lower sole and higher sole. I'm quite dissatisfied with this product, and spending $5, 000 on it was useless. I require immediate assistance with this in order to fix it or replace this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adarsh t h
May 30, 2023
Report
Copy

Crocs broken

Address:Cherthala, Vayalar

I brought new frocks for the first time and after using one week it's broken from the upside. and I request you the company please take my broken crocs and give me a new pair of crocs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JamesCharles
from Chennai, Tamil Nadu
May 27, 2023
Report
Copy

Shop representative is racist, rude and un-welcoming

Address:Shop.No.247, 2nd Floor, Express Estate, Thousand Lights, Chennai, Tamil Nadu 600002

Hi,
So I was planning to order crocs all terrain and crocband. So I went to showroom around 8pm on 26-05-23 in Express Avenue(EA), Second Floor, Chennai. This representative was standing at the doorway. I asked him whether he has all terrain or crocband and I also wish to try some clogs as well, This guys and couple of people working there was not welcoming and rude. He said its not available like blocking my way into the store....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Priyam Batra
May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding poor quality of crocs women literide shoe sneaker

Address:D12, Green Park Extension, Ground Floor

Dear Customer support team,

I wish to raise my complaint regarding the poor quality of the crocs women literide shoe sneaker.

I had bought Unisex-Adult Literide 360 Clog on 3rd March from the crocs outlet in south ex 1 (bill no: SDADL3243 amount Rs 4995/-). However, due to comfort issues I got them exchanged on 5th March and bought Crocs Women Literide shoe sneaker in exchange (Bill no: SDADL3217 amount: Rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mr naidu7
from Kanchikacherla, Andhra Pradesh
May 22, 2023
Report
Copy

Crocs sandal upper part got torned out from soul

I bought the Men Classic White Clogs Sandal in Flipkart and it's been less than six months and the upper part of one of the crocs pair got torned out while I was walking today, no pressure is applied on crocs to get torn out i.e 22/05/2023 from the soul.

I am very depressed that I've bought it for 3000 approximately but the product is not worth the price as the quality is very less.

I request you to replace me...
+3 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy