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Crocs India Complaints & Reviews

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Updated: Jun 11, 2025
Complaints 494
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11
Unresolved
483
Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India reviews & complaints page 6

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K
Kasthurirakshin
from Chennai, Tamil Nadu
May 10, 2023
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Address: +91-9840445714 mobile number

Hi Team,

I have purchased a product from Pheonix mall chennai in the month of November. After I used the product I got severe foot pain and swelling when I continuosly wearing it for the whole day. I couldn't use it further. When I tried to return the product to the shop where I made purchase, to my surprise the shop was closed for renovation/restocking for longer period.

Last week I noticed the shop was reopen and tried to explain my issue in-person to the team over there. They understood the issue since it is exceeded the return time limit they requested me to send a mail to the support team and get it approved for return. Please do the needful. Thanks
Crocs India customer support has been notified about the posted complaint.
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    D
    Dilip kumarj
    from Chennai, Tamil Nadu
    May 8, 2023
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    Dear team,
    Myself dilip kumar j from Chennai . I have brought crocs 360 literide pacer shoe in Amazon 5 months back . It’s shocking that in very less use the shoe sole has been teared . I have contacted customer care they said it’s not under 90 days warranty so get repaired at any nearest store . As per instructions I went to near by store at Anna Nagar, but they refused to repair it since they need any mail confirmation or approval for repairing it . Kindly pl do the needful in urgent basis .
    +2 photos
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      A
      Akoju Samuel Suvarnaraju
      May 6, 2023
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      Address: Dr.no.2-79, Panduru highway junction, abendkar school for girls beside street, kakinada rural mandal, east godavari-533005

      I purchased crocs from ajio size M10- W12. It was completed 2 months. Now my crocs are shrinks to small size. I don't know why it is shrinked. Now I unable to use my crocs so kindly do needful action
      Crocs India customer support has been notified about the posted complaint.
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        A
        Asbaha Nasrin k
        May 6, 2023
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        Address: Kadavath house , Alathiyur post , Tirur 2

        The strap of my crocs chappal detatched
        Crocs India customer support has been notified about the posted complaint.
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          B
          Brunda S V
          May 5, 2023
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          Crocs are shrinking day by day and the size is becoming small. I am using these crocs since 10 days.Did not expected this quality product from crocs India.
          +3 photos
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            P
            pankajdhir
            from Gurgaon, Haryana
            May 3, 2023
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            Address: Janak puri , Delhi

            I buy navy blue crocs sandals from pacific mall crocs shop ( bill no.[protected] Delhi, It got compressed within 3 months, I buy on 14th January 2023. Kindly replace it or refund my money back attached photograph of crocs sandals & bill attached.

            Regards,
            Prateik Dhir
            +91 [protected]
            prateik.[protected]@yahoo.com
            +2 photos
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              P
              pankajdhir
              from Gurgaon, Haryana
              May 3, 2023
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              Address: Delhi

              I used crocs slippers & after washing it gets compressed within 3 months, very disappointing, not a good quality product, please refund my money back or change the sleepers . Attached photograph for your ready reference

              Regards,
              Prateik Dhir
              +91 [protected]
              prateik.[protected]@yahoo.com
              +1 photos
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                R
                Rico Narang
                May 3, 2023
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                Address: Ambassador hotel suit 509

                The cro k is breaking
                +1 photos
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                  D
                  [email protected]
                  May 1, 2023
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                  Address: Nexas shathinikethan mall, Whitefield, banglore

                  I purchased, croc from Bangalore president santiniketan mall show room in last 2022 August, i didn't use them for not even 6 months but observed that sole is separated from top layer
                  Crocs India customer support has been notified about the posted complaint.
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                    S
                    Sharathkrishna
                    from Bengaluru, Karnataka
                    Apr 30, 2023
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                    Address: Bangalore

                    Hello Whom so ever it may concern,

                    I had worst experience in Mangalore Crocs showroom in Forum Fiza Nexus Mall, i was looking for an Crocs footwear and selected when was walking footware came out due to inappropriate size. Meant while we had swiped the card but billing was not done confirmed by shop manager. Later when I asked to return amount they refused even no assurance of credit note. Never experienced in my entire life shopping life
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                      R
                      Roy K James
                      Apr 30, 2023
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                      Crocs LiteRide tear

                      Used Crocs LiteRide barely for 1 year. That too exclusively INDOOR use. Pathetic quality for Rs.4500. Immensely disappointed by multiple tears. Even the strap which wasn't used tore apart. Can't imagine about customers who had used it outdoors....
                      +1 photos
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                      G
                      Ganasan Kuppusamy
                      Apr 29, 2023
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                      Hii sir, i am using crocs for many years I bought a pair of crocs before 2 years but I didn’t used it i am using that crocs from last one month and it is torned and the colour get faded so i want to replace the item
                      Crocs India customer support has been notified about the posted complaint.
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                        R
                        raghu106
                        Apr 28, 2023
                        Apr 28, 2023
                        This thread was updated on Apr 28, 2023
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                        I Team,

                        As Discussed over the customer care phone, I visited the HSR store Bangalore.

                        I purchased the crocs here and use it barely.

                        The strap is broken as you can see in the picture!!!

                        This is so poor manufacturing issues and I see the price given and the quality are not a match.

                        I confirmed from the store member that the issue is with the poor quality of the product and they said do not have accessories to fix it.

                        So I am dropping to the crocs team, please take higher priority and fix my issue as soon as possible.

                        Please find the broken issue and invoice attached.

                        Regards
                        Raghavendra
                        Crocs India customer support has been notified about the posted complaint.
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                        Broken straps
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                          S
                          [email protected]
                          Apr 26, 2023
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                          Hello, Iam Siri I just want to know why my crocs slippers got shrunk while I was trying to wash it .I have purchased it through Amazon India haven’t even used it for a month and it dissappointed me a lot because Iam a very big fan of crocs and finally purchased it but it got shrunk upto 2 sizes less
                          Crocs India customer support has been notified about the posted complaint.
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                            S
                            [email protected]
                            Apr 26, 2023
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                            Hello, Iam Siri I just want to know why my crocs slippers got shrinked while I was trying to wash it .I have purchased it through Amazon India haven’t even used it for a month and it dissappointed me a lot because Iam a very big fan of crocs and finally purchased it but it got shrinked upto 2 sizes less
                            Crocs India customer support has been notified about the posted complaint.
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                              S
                              Swetha Pramod
                              from Hyderabad, Telangana
                              Apr 26, 2023
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                              Address: H.no 213,Tngos colony, Gachibowli, Hyderabad, 500032

                              Hello team,

                              Iam using my crocs flip flops from past 6 months and I loved them. Suddenly in recent days I am not feeling comfortable with them anymore suddenly they got shrunk and im not even able to wear them. I dint expect this quality from crocs.
                              Please do the needful.

                              Thanks,
                              Swetha P
                              Crocs India customer support has been notified about the posted complaint.
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                                P
                                Pranav Rag
                                Apr 26, 2023
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                                I'm a regular customer of crocs and have purchased around 10 pairs along the years. Recently I've bought a pair costing around 5000/-(costliest purchase till date). Unfortunately the product has been damaged while regular use and I cannot find a way to get it fixed/exchanged. Company says it only provides 90 day warranty.
                                +2 photos
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                                  M
                                  M suraj
                                  from Hyderabad, Telangana
                                  Apr 21, 2023
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                                  Address: Bhimavaram -2 besaid old satyanarayan theatre
                                  Website: [email protected]

                                  One the person who behaviour is to bad talking with customers here Name is Dhana action that person imidiently
                                  Crocs India customer support has been notified about the posted complaint.
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                                    S
                                    Sanjay jainar
                                    from Dharwad, Karnataka
                                    Apr 21, 2023
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                                    I have purchased cross in Amazon on 23/1/23 it has been delivered on 27/1/23 cross strips was ripped out within 70days
                                    I tried to connect you lot of times finally I got this site kindly request you please resolve the issue
                                    +2 photos
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                                      S
                                      [email protected]
                                      Apr 20, 2023
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                                      Address: 104 A wing Kuber residency near BVM Alibag Raigad

                                      My name is Swarangi Raviraj Chauhan and I bought these crocs from Inorbit Mall Vashi, Navi Mumbai on 19th june 2022 and they are so much damaged within a year that I don’t even have an option of repairing them. I request to look out into my concern as soon as possible. I have attached the pictures below
                                      Contact no: [protected]
                                      Mail id: [protected]@gmail.com
                                      +1 photos
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