Dear Sir/Madam,
Greeting for the day!
I am writing to formally escalate my issue regarding the non-refund of my payment by Crocs, despite several follow-up attempts. Crocs has received the product which I had returned them in last Oct'2024 (Received an confirmation from as well). After several communications and interactions with the customer service team, the company promised a refund of my amount. However, as of now, I have not received any refund, and my concerns remain unresolved.
I have attached all the email correspondence & credit note received from them for your investigation.
Request for Consumer Court Intervention: As I have already exhausted all possible options for resolution directly with Crocs, I am now seeking the intervention of the Consumer Court and I am requesting the following:
1) Immediate refund of my amount of
2) A formal investigation into the practices of Crocs regarding consumer refunds and their customer service processes to ensure this issue is prevented for other consumers in the future.
I hope that you will kindly look into this matter at your earliest convenience and take appropriate action to resolve this issue promptly. Please do not hesitate to contact me if any further information is required.
Thank you for your time and attention to this matter.
Regards
Abhishek
[protected] Was this information helpful? | 
Post your Comment