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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
Complaints 503
Resolved
11
Unresolved
492
Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India reviews & complaints page 10

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I
Isha amana
Jan 26, 2023
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My crocs has damaged within few days so I want to change it
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    Y
    Yaseen muthanga
    from Sultan Bathery, Kerala
    Jan 26, 2023
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    Address: Wayanad, Kerala

    My crocs men navy clogs which i bought from flipkart is scratched and there is no grips at the bottom.
    I want to claim a warranty and to replace the product.
    Crocs India customer support has been notified about the posted complaint.
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      B
      ballaryrudresh
      from Bengaluru, Karnataka
      Jan 26, 2023
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      Address: Amco layout , sahakar nagar, bengaluru

      My crocs got too many scratches on it nd sole is solen, it has got too many scratches nd thick lines on it, looks very creep nd uncomfort to use. Please consider my complaint seariously nd give me a solution. I want a exchange on it because i got issues within 1 week of purchase .please act on it imediately.
      Thank u
      Crocs India customer support has been notified about the posted complaint.
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        B
        ballaryrudresh
        from Bengaluru, Karnataka
        Jan 26, 2023
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        Address: No60, chaitanya nilaya, amco layouy, 1st main 2nd cross , sahakar nagar, bengaluru

        My crocs has got too many scratches nd thick lines on it, and sole is reduced or solen, it is bent on the front, it looks very creep nd i feel uncomfort using it, i feel it is a duplicate product. My crocs got soo many. Scratches within 1 week of purchase. Please consider my complaint seariously nd give a solution. I want a exchange on my product because i got issues within 1 week of purchase. Please consider it seriously.
        Thank you
        Crocs India customer support has been notified about the posted complaint.
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          L
          Lucynda mabel
          Jan 26, 2023
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          The colour i bought was white and as days passed it became yellow and now I'm not able to use it
          Crocs India customer support has been notified about the posted complaint.
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            P
            Pavana R Reddy
            Jan 26, 2023
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            Sole has been weekend up and scratches on top
            Crocs India customer support has been notified about the posted complaint.
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              Y
              yaashaswini
              from Bengaluru, Karnataka
              Jan 25, 2023
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              Hello sir/madam
              Since I am new customer for crocs I was really excited about my first crocs but unfortunately am very disappointed as my crocs got scratches after one month usage I really never expected this based on the company brand value and quality . I really need a replacement for my order
              Crocs India customer support has been notified about the posted complaint.
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                G
                Goppika
                from Chennai, Tamil Nadu
                Jan 25, 2023
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                Address: Chennai, Tamil Nadu

                My crocs sandals have got many scratches even by touching a slight object like sitting in classroom
                Crocs India customer support has been notified about the posted complaint.
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                  S
                  Shaluu._
                  Jan 25, 2023
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                  Here i am requesting a replacement for my sandal which i purchased from crocs outlet has becone scratch and broken
                  Crocs India customer support has been notified about the posted complaint.
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                    F
                    Fathima nafla
                    from Kozhikode, Kerala
                    Jan 25, 2023
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                    I've been using crocs for a while and used it's several models but recently purchased an crocs ' isebelle' . It was super comfy but then later it started to decay, don't know how it happened . I was really desperated because it almost cost ₹4000/- .

                    hope I'll get an relevant reply and offer for product exchange
                    Crocs India customer support has been notified about the posted complaint.
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                      N
                      Nish__
                      from Hyderabad, Telangana
                      Jan 25, 2023
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                      I have been using crocs platform sandals and one day i was walking on a bad road and suddenly the platform heel broke I couldn’t believe that it has such abad quality
                      Crocs India customer support has been notified about the posted complaint.
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                        M
                        mirdas
                        Jan 25, 2023
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                        Address: Brookfields, Coimbatore, India

                        My crocs has been damaged, and I need exchange my crocs clog
                        +2 videos
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                          S
                          SnehaSanthosh
                          Jan 25, 2023
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                          Scratches on my crocs

                          Hi,
                          I would like to submit a complaint regarding my favourite pair of crocs sandals.
                          I had bought this pair of lavender crocs high sandals and within five days i got scratches on it and even without me rough using it. So now i had to keep it aside because it doesn’t look nice to wear them. Kindly do anything about this issue cause i heard from so many about these scratches on their crocs and not able to wear them again.br...
                          +1 videos
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                          S
                          SnehaSanthosh
                          Jan 25, 2023
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                          I had bought a pair of crocs high sandals and within ten days those got scratched and i didnt even rough use it cause it was my favourite ones. I got to know about it recently only thats why the delay in submitting the mail. After that scratch i had washed and kept it aside cause now it doesn’t look formal to wear.
                          +1 videos
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                            F
                            Fathima nafla
                            from Kozhikode, Kerala
                            Jan 25, 2023
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                            Scratch and damage
                            Crocs India customer support has been notified about the posted complaint.
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                              N
                              Neha1103
                              Jan 24, 2023
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                              Product got damaged in 2 months

                              Ordered a crocs from Amazon and the crocs label around the slides started to come off in 2 months. Please do the needful. No one would ever expect this from crocs...
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                              F
                              Fathima haneefa
                              Jan 23, 2023
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                              My crocs got scratched i need to exchange it
                              Crocs India customer support has been notified about the posted complaint.
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                                R
                                Rahul T P
                                Jan 15, 2023
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                                Address: SV TECHNICAL INSTITUTE, Koppam, near Koppam Govt. High School,Mulayankavu Road in Palakkad Koppam, near Koppam Govt. High School,Mulayankavu Road in

                                The footwear is getting wear easily. I brought the sandal on September 26th 2022 and now I am facing a problem of o[censored]ncomfortable while walking with this sandal due to the quick wear of it's material in the centre portion of the sandal.
                                Abroad this sandal with huge expectations and especially the durability and I don't think so it will be a long lasting one on the present conditions
                                Crocs India customer support has been notified about the posted complaint.
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                                  A
                                  Aman Kumar 755
                                  from New Delhi, Delhi
                                  Jan 10, 2023
                                  Resolved
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                                  Resolved

                                  Address: New Delhi

                                  I bought crocs because of its quality and what i got is a cheap quality product that nearly comes out in 2 parts because of the faluty pasting . And it is happening in both (left &right ) slipper. what is this why is this happening?

                                  It started within 2 month after I bought it. The cost was around ₹5500. Such a high price product with very low quality should not be in market.

                                  I wish u understand stand my concern and hope you can solve the issue.

                                  Thank you
                                  Jan 10, 2023
                                  Complaint marked as Resolved 
                                  No steps has been taken yet.
                                  Crocs India customer support has been notified about the posted complaint.
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                                    D
                                    Disha1978
                                    from Delhi, Delhi
                                    Jan 8, 2023
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                                    Address: Ramprastha Colony

                                    I bought a Crocs Slipper from Pragati Maidan Vide bill no 553 dated[protected]. Knob got damaged and your Laxmi nagar Crocs shop denied to attend the complain.

                                    Product is under guarantee period. Request you to please resolve the problem as soon as possible.

                                    My Contact no is [protected]
                                    Crocs India customer support has been notified about the posted complaint.
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