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Crocs India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 484
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Crocs India reviews & complaints page 10

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D
Disha1978
from Delhi, Delhi
Jan 8, 2023
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Product got damaged

Address:Ramprastha Colony

I bought a Crocs Slipper from Pragati Maidan Vide bill no 553 dated[protected]. Knob got damaged and your Laxmi nagar Crocs shop denied to attend the complain.

Product is under guarantee period. Request you to please resolve the problem as soon as possible.

My Contact no is [protected]...
+3 photos
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Y
Yogesh Kumar G V
Jan 6, 2023
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CROCS Crocband Men black sandals damaged with in 2 months

I bought a CROCS Crocband Men black sandals from Flipkart website on 08th november 2022. Within 2 months my sandals got damaged....
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E
Edwin p kuruvila
Nov 22, 2022
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Crocs men duet sports

I have used corcs only for 6 months and it got damaged I hate the product...
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T
Thazmu
from Mangalore, Karnataka
Nov 18, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Flips that I purchased online from crocs website

I have purchased a crocs from crocs online shopping and the size doesn't fit me..I want one size smaller and want an exchange..

But I am not able to return or exchange it as it shows order number is invalid but the order number what is given in the invoice and the mail I received is of same..

Please help me with this ..I want an exchange or return and refund the money back..it is worth 2097/-...
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S
shwetabhimsaria
from Delhi, Delhi
Nov 14, 2022
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Crocs flip flops bought caused blisters

I purchased crocs flip flops from Connaught Place last Saturday. They have caused severe blisters on foot for the very first time. Need to return the same please and any solution for this....
+1 photos
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Address:Kozhikode,kerala

My crocs are in unusable Condition,
The glue is completely destroyed and the two parts of the shoe separate.
Unable to walk, both are like this.
You are giving warranty for only three months. What about the problems that come after that? How can it be used if it is made in such bad condition?...
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I purchased one sandal from Crocs named ( crocs women's Mauve mist/mashroom Brooklyn Low Wedge W/Mmt/mrm W7-5uk, BO9776J81Q) during this May 2022 through amazon. It is of cost 4999/-.I placed the order on 21/5/2022 Now it is about to broke at the front flap as shown in photo. i tried many ways to contact the customer care, but couldn't. so i am registering in it. Kindly resolve the issue
invoice number is BOMS-381560
Order ID...
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N
Nncy
from Delhi, Delhi
Oct 18, 2022
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Sticker on slipper just broke off

Address:Delhi

I bought slippers from the crocs store at connaught place in delhi and the sticker just broke off....
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Address:Trichy,Tamilnadu

I have recently purchase crocs Unisex Adult Bayaband navy blue color from amazon, tha product is genuine well and good. But la size i purchase is m7w9 left leg is as per size but my right leg clog is bulge and large size than the left one.

I managed to use but its really annoying and the size difference is easily visible it keeps on disturbing me.

Because of this my first experience with crocs is worse.
br...
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S
Sahadulla k
Oct 2, 2022
Oct 2, 2022
This thread was updated on Oct 2, 2022
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Damage. Rubber cutting.

Address:Varambilmannu thekinchuved pathanapuram Areekode Malappuram Kerala 673639

In the croc’s my shoo is complete immediately and the croc’s is a brand that I use regularly. Why did this happen? I don't know if there is a company that can do it. Only 3monthe use...
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R
Rita Elizabeth Thomas
from Ernakulam, Kerala
Sep 20, 2022
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Footwear broken within 7 months

I bought crocs footwear in Oct 2021. Within 7 months the below part completely broke off. When we went to the store from where we bought it they took the footwear and said they will look into it. We had sent a mail too. It’s been 2 months. There is no updates at all. I called then and enquired, and now they are saying that it is not repairable, and it cannot be replaced since the warranty was 3 months, Can we give it to a local repairer...
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Damam Shivani
from Anantapur, Andhra Pradesh
Sep 8, 2022
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My crocs got torn

Address:Flipkart (I purchased)

I have ordered the crocs in Flipkart on july 24th and received the product on 30th july . Recently on 1st September my crocs got torn even if I used it carefully. Kindly I request to compensate my loss. As we are students many o[censored]s are using this crocs believing the quality of brand so kindly I request you to compensate my loss. Thankyou...
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D
Desna saji
Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered but site shows its delivered

Website:www.shopcrocs.in/sign-in

Order with bluedart AWB# [protected] order No.[protected] with Ndsl

Order has been place on 21august and to be delivered showed at 25th August. Sameway the site showed the item has been delivered. But i didn't receive the shipment nor any delivery boy called me to locate the address. The address that i gave was also genuine where many orders use to come. Nothing was wrong with the address. Since i have payed an amount of 2000...
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D
Desna saji
Sep 6, 2022
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Product not received but site shows its received

I have ordered one crocs fron the crocs india site. After 4 days the site was showing the product is delivered but actually it was not. I have ordered through simpl installments. Payed 650 of first installment two more are pending where i have to pay and the product is not received. Such a bad experience from crocs team. The delivery service was undertaken by bluedart and same that site also shows its delivered. Such a bad experience. The...
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R
Ramya2911
Sep 5, 2022
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Order no 161894795

I have oredered cros product from your website and product has been delivered to me on 4th September. There is a size issue i have W6 but i would like to replace the same product with W7. Can you please help with the replacement or take the return and refund the amount back to my account....
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K
Khadeeja henna
from Mannarkkad, Kerala
Sep 4, 2022
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Crocs sloane shine low sliders

I bought this product on may 2022.The golden colour is so patchy and is in a worst look now.Its just 3months and the product is supposed to be water friendly.I demand a replacement or compensation of the product as soon as possible.Attaxhing the image below....
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Naeem sait
from Kollam, Kerala
Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

From crocs only one product is received but I ordered 2

Guys don't fall the buy one get one scam please it's a humble request
These bluedart guys are also scamming I think so their tracking number is : [protected]
And the crocs order number is :[protected]
Please dont make a customer suffer like this 🙏...
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A
Althaf3
from Alappuzha, Kerala
Sep 4, 2022
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Didn't receive one crocs

Address:MUGAL BEACH RESORT SEA VIEW WARD allepy

Didn't receive one crocs on one on one sale of crocs. On order number[protected] didn't receive 207822-1FJ CLASSIC CROCS MARBLED WHITE/MICROCHIP UNISEX FLIP
while received[protected] CLASSIC CROCS MARBLED WHITE/BLACK UNISEX SANDAL. But online it's shown that I've received both the orders. Please do the needful ASAP....
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K
ksjisjne
from New Delhi, Delhi
Sep 3, 2022
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I'm complaining about not receiving complete order

There was a buy 1 get 1 offer. so it had to be two pairs of clog in the order it showed 2 orders and I have even paid for it but when I received the order there was only one clog....
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S
Shiven Kaushik
from Deoli, Delhi
Sep 3, 2022
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Ordered two pair of slides but received only one

I purchased 2 pairs of classic Crocs flame unisex slides but I received only one pair the red one.
Beige Color crocs is missing.

My Order #[protected]...
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