Crocs India — Unprofessional sales staff

Address:	Darjeeling, West Bengal, 737101
Website:	cosmos mall, Siliguri

This is for your kind information that i had a very bad experience with your sales rep, at the cosmos mall siliguri, west bengal. The lady: ms. Chettri is in no way trained to talk to customers, she seems to have no interest in selling the product, and fails to realize the customers she deals with are mostly premium customers. Comos mall, does not have any cros show room (So it seemed), product was being sold in an "open shop", asked the sales rep if there was any place where i could try the slippers, as removing shoes and socks in the middle of the hall was not my thing, to which her reply was more or less: full of sarcasm with a very frustrated tone, saying you have no option. When i complained about the way she was talking to customers, and when i advised her that that was very unprofessional, and she could have given the same reply in a better tone and way, her answer was full of arrogance stating that she had reached that "level" after a lot of experience! Later i however purchased (Which she could have told me in the beginning, instead of lying and telling me that there is no way for me to try the slippers) the slipper after trying it on, in the same shop branch in the same mall : sai balaji creations, rs, 1793 vide sl. No.1598 dt, 17/07/16. I hope you take this customer feed back seriously and warn and train the concerned sales rep (First time experience with such unprofessional person). Thank you. - vivek ([protected]@yahoo.com)