Croma — air conditioner cooling is poor reminder 2

Address:N 6 Sams Avenue , 65, Valluvar Road Arumbakkam Chennai- 600106

I had made a complaint to croma earlier on 30th may 2020. I had sent number of mails on 7th, 10 th, 11th june about the same. Problem not attended at all. This consumer grievance has been raised a week back. Even though i get replies that the problem will be attended to maximum of 15 days.. Now it is over 18days. Still it has not been attended. I have paid rs 4000 for extended warranty of 3 years but i am not getting any service. There is going to be another lockdown from 19th june. So i want the complaint to be attended tomorrow positively. Request your intervention. This is my second complaint through you. My mobile number is[protected]. V. Balasubramanian
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3222
    Pending
    405
    Resolved
    2289
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information