[Resolved]  Croma — amazon echo dot 3rd generation

Address:500010

Hi everyone doesn't purchase any product from Croma store. actually, i had purchased amazon echo dot 3rd generation from Croma store I had an issue when I ask Alexa to play Iddarammayilatho songs it takes my command and searches for the songs if it finds it plays some other songs or else it says me couldn't find songs When i visited the store today they say my pronounciation was not recoginised by alexa i had asked store people to refund me my amount they told couldn't refund we can replace it with new one . but i told i need refund. i left the product in store and came back .
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Sep 12, 2019
Updated by VinayD02
i
Sep 12, 2019
Updated by VinayD02
I need the resolution of refund from amazon.in or Croma Retail Store I don't require replacement if I face same with the new replaced product also what should I do now ?? i am not interested in replacement okay i need refund at any cost i need my money back
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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