[Resolved]  Croma — Amount debited but no order confirmation

I ordered a vaccume cleaner on 13th of oct and amout of 8999 is debited from my account but there was no response from croma, no text no mail no invoice generated and when I called croma they asked me to call the bank(bank confirmed the transaction) and then croma asked me to wait for 3 days for the response.
We pay money and get this in return?
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Oct 15, 2020
Complaint marked as Resolved 
My order has been placed and I got a mail from croma regarding this. Thank you!
Croma customer support has been notified about the posted complaint.
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