[Resolved] Croma — Apple MacBook Air order cash back for Rs 7000 not issued yet

prabhjot chawla

Apr 20, 2022

Address:

Kharghar

Hi I placed my order for Apple MacBook Air (MGN63HN/A) M1 Chip macOS Big Sur Laptop (8GB RAM, 256GB SSD, Apple M1 GPU, 33.78 for invoice number SLE001EC1679047 and order number[protected] and still haven't received my cash back since I placed my order on 13th April 2021. It has been a year since I have been waiting for the cash back and the ideal wait time is 120 days for the same. I request you to resolve this matter immediately since I have reached out to the customer case multiple times with no help from their end whatsoever. Please look into this as soon as possible!

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Jun 5, 2022

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Apr 20, 2022

Updated by prabhjot chawla Pending

Verified Support

Apr 29, 2022

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.