[Resolved] Croma — Apple Watch Series 7 Smart Watch (GPS+GLONASS, 45mm) (Blood Oxygen App, MKN63HN/A, Starlight, Sport Band)

Soumeet29

from Bengaluru, Karnataka

Jun 28, 2022

Address:

Bangalore

I have made a purchase from Croma for the above mentioned product. There was a offer going on with No Cost EMI and 3000 rupees cashback on HDFC Credit and Debit Cards. I have made the purchase using my Credit card and selected the offer and applied for No Cost EMI for 6 months. I even selected the offer in the payment page. But i was charged the whole amount that is 42, 100 rupees and no cashback. I need my refund for these both the cashback and the no cost emi interest amount back. I have made a purchase from Croma as they were having the offer else i would not have opted for this company. I have attached the Invoice and the order page screenshot for further details. Please help me getting my money back.

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Jul 2, 2022

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

Croma Customer Care's response Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

Jun 30, 2022

Updated by Soumeet29 Hi, I am unable to view the email address where i need to communicate.