[Resolved]  Croma — Binit dalmia

Address:87 DUMDUM ROAD KOLKATA 700074

I am going to purchase the window ac in croma biswa bangla gate outlet croma store.

I am purchase llyod window ac for an amount of rs 20720/- dated - 05/08/2022 order no - soa[protected]

at the time of delivery the window ac few items are missing includes water tray, window front net and window one side lock are not working or say lock are not working.So there was three issues at the time of delivery and also installation man also raised the issue for missing time .

Till the time complain raised to biplab who sold to us window ac and one gargi madam also .

Till the time complain still pending and they are not resolved the issue.

Why croma sold product which have issues and items are not adequate.

I will raise my complain to consumer forum also soon if not get any feedback in recent days.
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Sep 30, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2022
Croma Customer Care's response
Hello, we are here to assist you and we have made a note of your details. We will get this checked and get back to you at the earliest.
Verified Support
Aug 25, 2022
Croma Customer Care's response
Hello, we understand our team has got in touch with you and addressed your concern.
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