[Resolved] Croma — Bosch washing machine

Prabhakar Reddy Kantareddy

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	kpređ[email protected]

I have complained about the product five days back and till date it is not resolved.
I think you are very negligent on complsints. People feel to come to your outlet if this kind of service is given.
I hope you improve your customer service.
If it is repeated again I will publish your poor service and appeal to the public not to purchase any item from your store. It is better to solve my problem immediately.

K Prabhakar reddy
[protected]

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Jun 2, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

Prabhakar Reddy Kantareddy

from Hyderabad, Telangana

Your mechanic checked the machine and says water pumping is not sufficient. It is not understood how it was working all these days. It is a silly reason. My complaint is not resolved. Either repair it properly or change the machine. If your product is not suitable for my residence take the machine back and refund my money. I can not increase the height of my tank for your machine.

K.Prabhakar Reddy
[protected]

Croma Customer Care's response, Apr 28, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at [email protected]. They will assist you with the resolution of your concerns.