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Electronics & Appliances
Croma

Croma — Cancelled my order but still not yet credited my amount back

I placed an order apple AirPods Pro on Croma online and I cancelled it
But refund amount I haven’t got yet
I placed order on July 2nd and it’s July 5th I got a notification now saying requested for cancellation
Online customer not even responding they simply saying request escalated to back up team
Offline store manager said I have received any refund order and we are not responsible for online
Absolutely ridiculous response from Croma online
Atleast give a status of my refund
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