[Resolved]  Croma — cancelling order after confirming the order.

Address:Mumbai City, Maharashtra, 400701
Website:Croma.com

I ordered a sony earphone during a offer period. I confirmed the dispatch three times. But they later called me that they won't deliver it due to discontinuity of the product.

Irony is the earphone is still available but they decline it by calling it a technical glitch.

They didn't want to give the product at the discounted rate. That's the issue so they cancelled the order.

Order id:no. Sle005ec1040861
Model : sony ex155

I hope they learn something from other tata company and don't spoil the tata branding.
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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