[Resolved] Croma — Cashback issue

[Resolved] Croma — Cashback issue

A abhishekrana151094 from Una, Gujarat Jun 28, 2022 Jul 13, 2022 This thread was updated on Jul 13, 2022

I had purchased apple ipad on 12th june with 2 offers of Rs. 3000 instant cashback and no cost emi with HDFC credit card for 6 months. Product id - 243606 Seller - Croma online Order id[protected] Purchased on 12/06/2022 Delivered on 17/06/2022 Total cashback = 3000 instant + 1100 approx. no cost emi interest pre refund Already complained on customer care but no action taken and they said it would be technical issue for payment time. Please solve this issue and provide the cashback of 4100+ OR I’ll return the product and refund my all paid money with interest i paid. +3 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2022 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Jun 29, 2022 Updated by abhishekrana151094 Actual payment was Rs. 29590 Promo code applied - Rs. 500 off Final payment was Rs. 29090 Instant cashback and no cost emi offer was Rs. 3000+1130 Payment should be Rs. 26080 approx but from my HDFC credit card they deducted full payment of Rs. 29090. Please refund my applicable cashback of Rs. 4130 approx Verified Support Jul 13, 2022 Croma Customer Care's response Hello, as per the update the refund with reference number rf_7efaddd97834e67b has been processed from our end and it should reflect in your source account in 5 to 7 working days.
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