Croma — Cashback of 6000 for Washing machine

Hi team,

I have purchased a washing machine from Croma on December 12 2020.
The cashback was to be processed within 90 days.
It as been 74 days. No cashback.
The customer care informed me that it will be processed by Feb end which is the 90 day period.
However, now the customer care executive says that 90 working days.
Please do not make false promises.
Invoice No: SLA[protected] Time Stamp: [protected]:19:24