[Resolved]  Croma — Chroma Belapur Store Customer service Employee

I visited chroma belapur store for repair service of my Apple Pencil and the customer service guy directly told to visit the Apple service store without even listening to the query I had. They promise many things while selling the product that we will help you if you have any issues and when it comes to helping, they just say we cannot send from our side you have to visit. Disgusting service at the store for existing customers.

Will never recommend the store to family and friends for buying any items, rather it will be good to directly go to the product store and not visiting chroma.
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Aug 10, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
Croma Customer Care's response
Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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