[Resolved] Croma — Complaint Against one of employee's misbehave

Bijal Vadgama

Address:

Croma showroon,Adajan branch,Surat

Hello,
I am from Surat.i want to compaint against one your employee
Name: Ravi Gohil, ADM, Adajan, surat.
I went Croma showroom for buy LED tv and as i confirm the model and going for payment the excutive ask him to enter password for further procedure but he didnt response to executive when executive again told him to enter password he scold him very badly infront of other customer and said him i am busy with another customer told your customer to wait.When i am told him to enter the password and complete the procedure he behave rudley with me and said " AAPKO ATTEND KRU TO KYA YE CUTSTOMER KO RASTE MAIN CHHOD DU" then i told him i am also your customer and waiting for more than half an hour for your password procedure.I want to complaint against him and want that croma should take action against this type of employee who is harm fir croma's repuatation and further business opportunity..I personaly will not buy anything from croma in future if we have to tolerate this type of behaviour..

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Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Feb 20, 2021

Updated by Bijal Vadgama Hello,
I am from Surat.i want to compaint against one your employee
Name: Ravi Gohil, ADM, Adajan, surat.
I went Croma showroom for buy LED tv and as i confirm the model and going for payment the excutive ask him to enter password for further procedure but he didnt response to executive when executive again told him to enter password he scold him very badly infront of other customer and said him i am busy with another customer told your customer to wait.When i am told him to enter the password and complete the procedure he behave rudley with me and said " AAPKO ATTEND KRU TO KYA YE CUTSTOMER KO RASTE MAIN CHHOD DU" then i told him i am also your customer and waiting for more than half an hour for your password procedure.I want to complaint against him and want that croma should take action against this type of employee who is harm fir croma's repuatation and further business opportunity..I personaly will not buy anything from croma in future if we have to tolerate this type of behaviour..

Verified Support

Feb 24, 2021

Croma Customer Care's response Hello, we regret to hear about your unpleasant experience, we will definitely convey your feedback to concerned team. We request you to kindly reach out to us via email at [protected]@croma.com in case you need further support.