[Resolved]  Croma — Complaint not resolved since last 1 month

I have Croma 1.5 ton AC, It was not working so I complained on 25th April, Your Executive came after a week and they serviced AC and took service charge 300/-, but AC didn't work. so they told us that there is a problem in some parts and took 2 parts and a remote away.and ensured us to get it resolved in 3-4 days, they didn't turned up even a week time so we called in Croma customer care
on 12th of May.they told us as parts are not available right now but ensured us to solve the problem by 19th of May., yesterday on 21th I called up again but they gave the same reply.
Our AC is under warrenty, Croma Company is not taking our problem seriously and we are facing problem because of it as Summer is on peak.


Kindly look into the matter, we will be very thankful to you IF you could resolve it as soon as possible.

Thanks,

GANESH SAXENA
[protected]
A-257 MIG FLATS BRIJ VIHAR
GHAZIABAD