[Resolved] Croma — CROMA 1.5 T portable AC Delivery | |||
A package containing croma 1.5 t portable AC was received by me on 22.05.21 but we found it in damaged condition. Complaint for the return was lodged on the same day in customer care as well as return email address. It suppose to be taken back in 6 days max. After repeated follow up it is still not picked up and we are suffering in hot summer even after purchase of an ac. Very poor customer service as no information other than lodging complaint is available with them. What next ? Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Jun 08, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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