[Resolved]  Croma — Croma brand ac

Address:Ghaziabad, Uttar Pradesh, 201301

I had purchased three 1.5 tr croma make split ac. I had booked complaint on 5th apr for one ac not working and servicing of other two acs. Till date no action despite of me calling them daily basis.
This is the worst company in terms of customer care.
I have spoken to every body including manager of indirapuram croma centre. He promised it will be resolved . No action till now.
Now i am going to consumer court
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May 21, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Never buy anything from Croma
Dear Mr. Pathakas,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone/Invoice number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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