[Resolved]  Croma — croma gift card - expired during corona lockdown

Address:

Pune

My croma gift card expiring today. Spoke with executive from croma who assured that all the cards expiring during lockdown will be auto extended for 3 months. But when i am trying to purchase online today, i am not able to purchase as it says the card is expired. Note that the original validity of card till today, that means i am not able to do purchase based on original expiry. And i did not get any extension on expiry date as promised on call. I am stuck in ahmednagar city for last two months because of lockdown, where there are no croma stores so could not physically visit store to utilise it.