[Resolved] Croma — croma gift card is expired

tabishs

Address:

Mumbai

Hi,

I was trying to place an order on Dec 2018 and I noticed that my gift card expired :( I understand it has a 12 month validity and I'm to be blamed but could not redeem this within the available date. But the amount is for Rs. 5000 which I consider is huge. Could I request you to help on this regard?

Gift card transaction code on Zeta is : 667021

Thank you
Tabish

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Aug 9, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

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tabishs

Correction : I was trying to place an order on Dec 2020

Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com and share your registered mobile number along with registered email ID, they will assist you with the resolution of your concerns.