[Resolved]  Croma — Croma Mobile Phone : Non availability of accessories and promt services at Pune

Address:

Pune, Maharashtra

I had bought Croma CRCB 2243 in Sept 2013. I found following problems with reference to service and functioning of hand set : (1) Hand set specifications are fine but design of camera exterior glass is projected out thereby causing damage or scratches on glass surface. I got that glass replaced with great difficulty through local repairer. It's simply s substandard design. (2) There is no availability of hand set cover, batteries, screen upper glass, display, camera outer, glass, even service centre person at times, etc. Cost of accessories are costly and beyond comparison as compared to other reputed brands. (3) Speaker out put or voice is very much inferior and very poor. At times you can't hear ring or songs w/o hands free. I think all above complaints are brough to your notice to improve them else stop selling Croma brands items. Any way I shall not recommend any such Croma brand to anybody. Thanks Prof avinash moholkar CME, Pune-31 [protected]