[Resolved] Croma — croma washing machine, under extended warranty, not working

shivangvyas2008

from Bengaluru, Karnataka

Address:

560035

I had bought croma washing machine 'croma w/m tl 6.5 kg fa craw1200' on 2nd sep 2014, it had 2 years warranty, plus i had also paid for 2 years extended warranty, that means its still under extended warranty.

Since last few months washing machine had facing lots of problems, its not working at all now. I have tried to contact croma support, but no response since last 11 days.

I am attaching here, washing machine error videos, with invoice, which i had also sent to croma customer support team via email.

1) sound while washing machine tub spins.
2) water is not filling into tub.
3) latest problem washing machine has, not able to do washing.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 30, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Related Croma reviews

View all 3217 Croma Reviews

Comments

Moyukh Basu

from Mumbai, Maharashtra

I have been following up for 2 days for my delivery and have been following up with the customer care cell. Now they are not even taking my calls. They are hanging up every time I get through. No update on where my delivery is it was supposed to be delivered yesterday.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.