[Resolved] Croma — Croma's extended warranty is a fraud | |||
I purchased a printer for my office about 1 year ago with +1 Croma Extended warranty. Today I came across a defect and called the Croma Helpline. I representative says to me that there is a clause that warranty is only applicable if the product is for domestic use. We will not repair. While purchasing the product, I payed extra for the warranty and was not informed that is only applicable to domestic use. They charged me extra and are not entertaining my issue. The Croma Warranty is a fraud. I just hope that giants like Croma are not the future of our country. They have cheated here. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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Dear Customer,
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma