[Resolved]  Croma — daikin ac not cooling at all from 1st day

Address:S no 23 A 1st Floor Kedy shopping centre, Belassis Rd, Mumbai City, Maharashtra, 400008

One of the biggest fraud and cheater and careless croma service. If i want give a review for croma service i will give them minus 100. Worst service in my life.
I purchased daikin 1.5 ton inverter ac from ur bandra store on 20th june with invoice no sla[protected] it installed and 21st. After installing it cooling not started properly, he said it wil start after 3/4 hours but tht not happened and from next day only it started giving problem like ac flap closed automatically, no cooling at all water leakage after calling many times on service centre and all their people continuously for 4/5 days may be 5 persons came and daily theyvused to say ki otheer person will come and he will solve the problems. I mailed two times to croma but there is no reply from them and i requested for refund and calling continuously for last 10 days every day they say we will get back to u but till date there is no proper reply from them. Now i will take action against them
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
Complaint comments 

Comments

Dear Suresh,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Suresh,

We are still waiting for your response. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Suresh,

We hope your issue has been resolved. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

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