[Resolved] Croma — Defect MacBook | |||
I’m very disappointed by Apple company big name big brand that’s it. Recently I bought a MacBook Air somehow I managed the money and bought it my work is completely done online I had to buy immediately on a urgent basis. I bought a MacBook from CROMA well defined store for electronics. After I bought this I found some default in camera resolution I went back to Croma told about the issue inspite of solving my problem they told its manufacture of apple they have made the recent (20202) models like this. Got so upset I landed to maple store to compare my model with same model. To my shock the model which was kept on display was very much perfect it’s camera resolution was perfect with proper clarity high resolution. I tweet same on Twitter He told me to give MacBook to service centre they will look after the issue: I was completely down hearing this. My new MacBook which I bought few days before I have to give it to for service keeping my work on hold I submitted MacBook at Croma store for service. Later I got a mail after 10 days saying your problem got resolved and kindly collect it front store immediately I rushed to store and again I see the problem is still existing. I didn’t collect cried and returned home with disappointment. Then I got a mail saying if I will not collect they will give it for charity. Anything could be worse then this ? Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Dec 11, 2020 Croma Customer Care's response Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com and share your registered mobile number along with registered email ID, they will assist you with the resolution of your concerns
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