Croma — Defective TAB being charged for Repairs in 1 month of purchase | |||
I have bought a Croma 3G tab on 5th of May, invoice number SLF02A[protected]. It had loose SIM slots from DAy 1 of purchase and after a month stopped working. The device is submitted in Rcity croma store for service, and they are now asking for 800Rs for repairs. I have logged a complaint via online, and would want this to be repaired without any charge as the defect is not caused by me. Pls escalate to higher authorities . Nobody is responding from Croma side. I have sent emails to Rcity store manager as well as All mumbai customer service manager. Complaint number is SR[protected] and service request number is MUM080614WS00029, which it seems they have closed, even as the device is still in their custody and not serviced. Was this information helpful? | |||
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Croma customer support has been notified about the posted complaint. | |||
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