[Resolved] Croma — Defective Washing Machine Delivered | |||
Hi! My name is Mayur Kataria, I have purchased Croma Washing Machine Invoice No.SLF02A[protected]. Product Name- Croma W/M Semi 7Kg, Mod.No.CRAW2100 on 21.6.2015. Since the time i have purchased this machine in last two months i have to repair the machine 3 times. also every time ur technician repairs and the same problem occurs. Your technician Mr Rehan visited my house on 17.8.15 and repaired the machine 3rd time, But broke the drain button. He was repairing the W/M as if he is fighting with it.I m really unhappy with ur service and have to repair it everytime. Therefore i request you to kindly personally look into the matter and replace this machine and pls issue me a new one at the earliest. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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2 Comments | |||
Comments
Dear Mayur Kataria,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team
Croma