[Resolved]  Croma — Delay in Delivery

Address:Mumbai City, Maharashtra, 400706
Website:cromaretail.com

Dear [protected]@yahoo.com, Thank you for shopping with www.cromaretail.com Your order (Ref. No. 219904), booked through our ‘Home Delivery’ facility is under process. We will send you an ‘order confirmation’ e-mail with your invoice in a few moments. We are delighted to offer a gift coupon! Use 'HOMDEL5P' & get flat 5% Off on your next purchase. Coupon is redeemable only on www.cromaretail.com. Up to a maximum of Rs. 250 You can track your order on the ‘My Account’ page on our website. Please find below your order summary: Your order summary is mentioned below Order Number 219904 Payment mode NB Item Code Item Description Qty Rate Amount 100072 Croma NAJ-0612R 2 in 1 Stand/Table Fan 1 2990.00 2990.00 178702 Shipping Charges 1 50.00 50.00 Registered Email Address : [protected]@yahoo.com Shipping Address Order Id : 219904 Address Line 1 : C-201, Neelsidhi Atlantis, Plot No. 49/1, Address Line 2 : Sector-19A, Nerul-East City - Zip code : NAVI MUMBAI-400706 State : MAHARASHTRA [protected]------ above product is not yet delivered
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Aug 5, 2021
Complaint marked as Resolved 
Oct 19, 2015
Updated by saura75
seven days are over but still no confirmation when the product will be delivered. Order No. SLE001EC0039527
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Saurabh,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Saurabh,

Hope your concern has been addressed.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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