Croma — Extended warranty not working

Address:Mumbai City, Maharashtra

Hi,

I purchased a 1 ton lg a/c from croma in oberoi mall
With invoice number slf02a[protected] with an extended warranty, now i have been having a problem with ac since last 10 days and the extended warranty team is not able to find my warranty details while the bill shows an amount 1190 paid for the same.

My a/c is not been working in this hot summer beither the customer service nor the extended warranty team nor the people at store are bothered to resolve it.
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Croma customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We have escalated this issue to the concerned team and we will get back with the closure soon.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma

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