[Resolved] Croma — Faulty Brand new washing machine

Rakhi Narain

from Bengaluru, Karnataka

Sep 3, 2022

Address:

Bangalore

I bought new chroma washing machine on 21st of August, After many follow-ups technician turned up for installation on 23rd, (service number C[protected] when i started using washing machine i found out that its drum is not moving at all, i raised a complaint at their call center on 29th August and i m still struggling to get it repaired, the worst part is that their call center ppl disconnect d call without resolving your concern, today i spoke to Riddhi form call center she was so rude and disconnected my call without giving me any solution... i have spent my hard-earned money to go through such nightmare... & i am not able to use washing machine, the worst part no one is taking responsibility too.

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Oct 13, 2022

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2022

Croma Customer Care's response Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.