[Resolved] Croma — faulty mobile phone samsung a30

Dharmesh07

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Purchased a30 sumsung mobile phone from juhu croma branch mumbai, just after purchase when we reached home we were shock to see phone was very hot as if it's about to blast and also the display had gone immediately we rushed croma juhu explain them but they refused to replace after checking they said now its working fine, why should i accept such defective piece? This is ridiculous from croma and not acceptable.. I want another mobile or give my money back else will go to consumer court.

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May 28, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

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Comments

Gondkar

from Hubli, Karnataka

For further discussion kindly call Ms.Kanchan, mobile no.[protected] and resolve the issue at the earliest.

[ID: 2316399]

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at [email protected]. They will assist you with the resolution of your concerns.