[Resolved] Croma — Free service of O -General AC in warranty period

babbar_143

May 31, 2021

Address:

C2 501, sankara colony, Near RBK International School,Chembur (w)

I would like to inform you that, I have purchase O- general AC from CROMA in the name o[censored]M khona & Company ( with registered mobile number-[protected], which was installed by Global Aircon Air Conditioning, SION last year in the month of January. However, I have not been provided a single free service in the warranty period and upon contact it was informed that since they dont have record of Installation they cannot provided the free service.

I am raising this complaint to croma trusting they care about their customer and would help me in this regards to eventually provide the free service applicable in warranty period.

Looking forward to resolution of the complaint at the earliest

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Aug 7, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2021

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.