[Resolved] Croma — how to renew expired croma gift cards

Kawalg

from Kanpur, Uttar Pradesh

Address:

New Delhi, Delhi, 110018

I have chroma gift cards in the amount of 7500 which have already expired. How can i use it or to whom i need to contact for my matter. Is there any team assisting in this matter from chroma side. Looking for a favorable reply. Customer care team is not assisting i don't know what a customer care team which is pathetic and no knowledge about their products. Chroma people needs to at least train their reps before handling calls. They are just spoiling tata's name.
Regards
Kawaljeet singh
[protected]

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Aug 12, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

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Comments

Channabasave Gowda

from Mandya, Karnataka

With reference to above subjected. We don't required and request to cancel the order and refund.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.