[Resolved] Croma — Hplaptop

Sudip Mp

from BANGALORE, Karnataka

May 30, 2021

Address:	Infiniti Retail, Unit No. 701, 702 7th Floor, Kaledonia, Sahar Road, Andheri East Mumbai 400069, Maharashtra, India
Website:	www.croma.com/my-account/orders

Money debited, order Id was empty, not given option to review and cancellation in website, product delivered day before yesterday .Could not check what I ordered there boz of that .now noone is responding for replacement.Its third day. I wanted upgraded lap and I am ready to pay remaining amount . I have not used the product which they have sent .I need replacement

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Aug 8, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

May 30, 2021

Updated by Sudip Mp [protected]/[protected]

May 31, 2021

Updated by Sudip Mp Croma customer care has confirmed to refund my full amount . Complaint solved. Thanks

Verified Support

Jun 08, 2021

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.