[Resolved] Croma — installation issue

sachinverma8819

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400079

I had purchased ac from croma ac on dated 29.03.18 product delivered on dated 29.03.18 and they had committed that ac installation will be free within 2 working days.

5 days passed and still ac is not installed by them after lot of phone calls and mails today mechanic come for installation and asked for money.

Croma is cheating the customer and this kind of services will close the store soon.

Croma should understand the power of mouth publicity they dont care for customers and i will surely spread this on social media.

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May 28, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.